Ways to tackle loneliness in older people

profile picture of Naomi Humber
Head of Mental Wellbeing, Bupa Health Clinics
05 September 2023
Next review due September 2026

Loneliness in older people is a concern that’s widely recognised in the UK today. So, it’s important to make sure that older adults who are experiencing loneliness aren’t neglected.

Here, I discuss how loneliness can impact this age group. I also share some easy ways you can support older people you know, or who might live in your local neighbourhood or community.

an older lady writing

What causes loneliness in older people?

Let’s start by exploring what loneliness is. Loneliness is a feeling that can affect anyone of any age. Feelings of loneliness will also be different for everyone. Some people might feel lonely even when around others. While others may feel lonely from a lack of social contact or relationships with other people.

Loneliness can be caused by many different things. Certain groups of people may be more likely to feel lonely, such as older people, whose circumstances can often trigger loneliness. These might include if they:

  • retire from employment
  • have few social contacts or hobbies
  • get older and weaker
  • lose friends or loved ones
  • move to a new area
  • are excluded from social activities because of a disability or mobility problems
  • are shielding from others because of health problems

Loneliness can also affect older people who don’t have money for, or access to social activities.

How does loneliness effect older people and the elderly?

Loneliness is closely linked to our mental and physical wellbeing. Research has shown it can have a negative impact on older people’s physical and mental health, especially if they’ve been feeling lonely for a long time. It’s also associated with several health problems.

For example, it has been linked to not exercising, depression and dementia and being less able to fight infection.

How can I support people feeling lonely in later life?

It might be hard for an older person who is lonely to admit to feeling lonely. But there are many easy ways that you can support someone who is feeling lonely or at risk of being lonely. Here are some ideas you could try that might help someone to feel better.

1. Volunteer help

Consider joining a ‘befriending’ service – it could just involve a weekly telephone call. This helps older people who are stuck at home and may not have a network of family or friends. Organisations like Age UK, Re-engage and Independent Age, have a network of local support groups, with opportunities to befriend older people over the phone.

The GOV.UK website also has information on how to volunteer in your local area.

2. Start a conversation

If you next pass an older person or neighbour, why not smile and start a conversation? It could be something as simple as having a chat about the weather. You could offer to help a neighbour with basic tasks.

This might include offering to carry their shopping, take out their rubbish, or walk their dog, if they have one. One conversation can lift someone’s mood for an entire day.

Or, if they live on your street and you have some spare time why not invite them in for a coffee and chat?

3. Connect digitally

The internet is a great way for keeping in touch and connecting with others If they’re not confident with using social media, suggest ways that they can reconnect with others using sites such as Facebook or Twitter.

Setting up regular video calls can also be a great way of bringing people together and staying in touch. Or you could connect remotely in other ways and play an online version of a game that you both enjoy, such as scrabble or chess.

4. Internet support

It can be easy to forget that not everyone is confident using the internet. For some older people who haven’t grown up with the internet, they might not be getting the most out of it.

Check if any older family members or friends need any help with using the internet. If they lack basic computer skills, libraries are often a good place for older people to get training.

5. Pet companionship

It’s no secret that pets can be a great source of companionship. But, did you know that they can benefit our health and wellbeing too?

For those who are able to look after an animal, studies show that owning a cat or a dog can help to reduce loneliness. One study compared the effects of living with a real dog and a robotic dog. Both groups showed a decreased level of loneliness.

6. Create opportunities for social contact

If an older person you know is struggling to fill their day with activities, there might be local community groups that you can put them in touch with. This could include book clubs, walking groups, bowling or bingo groups. Or there might be hobby groups online that they can join, to share ideas and interests.

The Silver Line offers free 24-hour conversation, friendship, and support to people aged 55 and over. It also provides callers with information on what’s happening in their local area.

Final thoughts

It’s important to recognise that each person experiences loneliness differently and there are many factors that can contribute. There isn’t a one-size-fits-all approach that will work for everyone. But being mindful of loneliness and offering a little bit of support can go a long way in helping to reduce these feelings.

profile picture of Naomi Humber
Naomi Humber (she/her)
Head of Mental Wellbeing, Bupa Health Clinics



Marcella McEvoy, Senior Health Content Editor at Bupa UK

    • Loneliness research and resources. Age UK., accessed 11 August 2023
    • Loneliness. Mind., published June 2023
    • Reducing social isolation and loneliness among older people. World Health Organisation., accessed August 2023
    • Faykoya O, McCorry N, Donnelly M. Loneliness and social isolation interventions for older adults: a scoping review of reviews. BMC Public Health 2020, DOI: 10.1186/s12889-020-8251-6
    • Needell NJ, Mehta-Naik N. Is Pet Ownership Helpful in Reducing the Risk and Severity of Geriatric Depression? Geriatrics (Basel). 2016 Oct 4;1(4):24. DOI: 10.3390/geriatrics1040024
    • Gardiner C, Geldenhuys G, Gott M. Interventions to reduce social isolation and loneliness among older people: an integrative review. Health and Social Care in the Community (2018) 26(2), 147–157, DOI: 10.1111/hsc.12367

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