The Bupa cancer promise

If you have any questions about cancer, need support or just someone to talk to, call the Macmillan helpline on

0808 808 00 00 ^

Or visit macmillan.org.uk
Monday to Friday 9am to 8pm
^We may record or monitor our calls.

Oncology support

It’s important to us that you know you’re not on your own. So as part of our cancer cover we provide you with a dedicated, trained Oncology Support Team who you can turn to for as long as you have Bupa health insurance.

We appreciate that practical support and help to understand the different stages of the cancer journey may be all you want. Our Oncology Support Team will aim to help with your needs or questions about the next steps in your care. They’ll endeavour to make sure you have access to all the services, benefits and information that you may need.

Next steps

^ We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.

† Direct access telephone services are available as long as the symptoms are covered under the policy. Pre-existing and chronic conditions are normally excluded. Direct access services may not be available for some underwriting methods. Please call us to allow us to check your eligibility for the direct access service.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
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