Your EAP information
Whatever you need from your employee assistance programme, you can count on us
What is EAP?
Our employee assistance programme (EAP) is there when you need extra support. We’ll help you take care of your mental health and wellbeing, with services like counselling and practical support on money management, landlord disputes and more.
Anything you say is confidential. We won’t share anything, unless we think you or someone else may be at risk or we’re legally obliged to do so.
You, your partner and any dependants over the age of 16 living at home with you can use these services. Under 16s won’t be eligible for counselling, but we’ll be able to talk to you about any possible services you can use to get support.
Confidential advice all day every day
We’ve got advice you can explore on your own, but you can get in touch for a chat with free confidential support:
UK: 0800 269 616^
If you’re calling outside the UK: +44 131 588 0321
Our levels of EAP cover
If you know which EAP product you have, discover what benefits you’re entitled to.
Key EAP
With Key EAP, you access a mental wellbeing helpline that’s open all day every day. And as an additional service, you’ll be able speak with a qualified counsellor by phone.
Key EAP+
Key EAP Plus allows you to chat to our advisers for legal and financial support. You can also get online cognitive behaviour therapy from SilverCloud Health as an additional service.
Healthy minds
Our comprehensive EAP cover gets you counselling sessions by video or in person, all day access to our Anytime HealthLine, a dedicated helpline for child and dependant care and much more.
Topics we can help you with
Support with whatever you need.
Finances
Financial wellbeing is an important part of a happy and healthy life. We know money management can be a challenge, which is why we’re here to support where we can.
Family and relationships
Sometimes we need advice on all kinds of relationships with family and friends, from parenting and divorce to more information on the LGBTQ+ community.
Sleep and relaxation
Healthy sleep patterns can often get disrupted by our hectic lives, so we’ve got plenty of information to help you sit back, relax and sleep more soundly.
Legal
Sometimes a legal issue or uncertainty can affect your mental wellbeing, so we’ve got help and advice to support for you and your loved ones.
Workplace
Whether you’re working from home or not, being happy in your work is important to you and your employer. We want to support you with any issues you may be facing.
Mental health
Your mental health is just as important as your physical health. Our information and advice has everything you need for a healthy mind.
Women’s health
Information and support for those affected by pregnancy, menopause, period problems and more.
Men’s health
We’ve got advice for those looking into potential prostate and testicular problems.
Health and wellbeing
We can help you look after yourself better with advice on diet and nutrition, as well as fitness and exercise regimes.
Manager support
Be there for your employees
We have information and guidance to help managers be there for their team to tackle problems effectively.
Do you have Bupa health insurance?
If so, you can get mental health help quicker. If a counsellor thinks you need further treatment, we can refer you through your insurance policy. Seamless.
Explore your EAP
Help and advice
We’ll support you with whatever you need, from financial and legal issues to mental health and relationship help.
Manager support
Be there for your team with information and guidance to tackle problems effectively.
Contact us
We’re here all day every day for confidential support:
UK: 0800 269 616^
If you’re calling outside the UK:
+44 131 588 0321
Bupa Employee Assistance Programmes are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ
