Local care homes for everyone, no matter how unique their needs are.
Watch our TV advert to find out more
Ripley Lane, West Horsley, Surrey KT24 6JW High-quality care in a superb setting
This is a small, friendly care home with just 27 bedrooms, easy to reach from Dorking, Guildford, Woking and Leatherhead. We offer a range of nursing and residential care, including short stay care.
 |
Most rooms have en-suite WC |
|---|
 |
Three rooms are ideal for couples |
|---|
 |
Fabulous location on the National Trust’s 400-acre Hatchlands Park estate |
|---|
 |
Cinema and activity room |
|---|
 |
Coffee area with freshly baked cakes |
|---|
 |
Beautiful period features |
|---|
Who is this home suitable for?
Residential care residential-care
Nursing care nursing-care
Respite and short stays respite-and-short-stays
Day care day-care
Early stage dementia early-stage-dementia
Advanced dementia advanced-dementia
Recovery post-op or after illness recovery-post-op-or-after-illness
Parkinson’s parkinson
Huntington’s huntington
Physical or learning disabilities physical-or-learning-disabilities
Palliative care palliative-care
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
|
For an extra cost…
|
|---|
If you would like to find out more about Dene Place Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
A beautiful period home offering all the essential modern comforts
Dene Place is in a tranquil spot on a 400-acre National Trust estate, offering a peaceful oasis in central Surrey. Residents and visitors are welcome enjoy the home’s own seven acres of gardens and grounds.
“The team at Dene Place want our residents to feel welcomed and very much at home. We’d be delighted to show you around our beautiful grounds, try our delicious home cooked food and get involved as there are plenty of things to do.”
Maria Waters - Home manager at Dene Place
Great places to socialise, enjoy an activity or have quiet time
There are lots of indoor and outdoor spaces where residents can enjoy themselves or welcome visitors. Family and friends are welcome to pop by at any time – even to share a meal or join in with what’s going on.
Grab a coffee and cake
Our vintage style café has an excellent selection of coffee and cake making it the ideal place to chat with friends and family.
Strolls in the garden
Among our 7 acres of grounds are pretty gardens with wheelchair-friendly paths that are great for taking in the fresh air and enjoying the sunshine and birdsong.
A dedicated cinema and activities room
Get stuck into arts and crafts or enjoy a movie afternoon with popcorn.
There’s no typical day at Dene Place, but we arrange plenty to do, both here at the home as well as out and about.
Regular trips out together
Thanks to our minibus, we can take trips to London, Bushy Park, Guildford Cathedral, pubs and many other places.
Staying active in body and mind
Whether it’s cooking or keeping yourself fit with gentle exercises, there is plenty to do that’ll keep you active.
Any excuse for a celebration day
We like to make a fuss with events like Valentine’s Day, Easter and Chinese New Year. The home is decorated, and we put on activities and cook up special menus.
“It was clear that staff had good relationships with people and understood what was important to them… People received individualised care and were able to make choices around how they wanted their room to look…People were supported to be independent and to make their own choices. Visitors were welcomed.”
“My mother is a resident at Dene Place and I can say with conviction that the care that she has received has been excellent. The home is well run and the staff are warm, friendly, helpful and professional. There is a wide range of activities and there are always staff on hand to help encourage the residents to join in and to assist them where necessary. The atmosphere is always welcoming when I visit and my mother is always clean and well attended to. She also has a very positive opinion of the home and the staff who look after her with thought and good humour.”
Daughter of Resident, 14-Jan-20, carehome.co.uk
“Our relative has been in Dene Place since Dec 2018 and the family's view is that the staff are exceptional. They are very caring, lively, responsive to residents' needs and treat everyone with dignity. The home is well decorated and always spotless and residents' rooms are pleasant. Meals are served in a lovely dining room and the food is good. Daily activities and entertainment are varied and good. What more can you ask for?”
Daughter of Resident, 24-Dec-19, carehome.co.uk
“My Dad came to Dene Place for palliative care in December 2018. The care he received was outstanding. The first seven months he was well enough to enjoy his life here. He joined in with every activity and there were many - every day something was going on. Quizzes, cooking, craftwork or trips out - this suited my Dad as he always liked to be busy. The staff were so friendly; I was always welcomed and offered tea and cake. When my Dad was nearing the end of his life, he was looked after with care and dignity. Every day, even to the last day of his life, he was washed and shaved and made comfortable. He was happy here, calling it a home from home. I was happy too because I knew Dad was being looked after. Dene Place is a wonderful, happy care home, and I would highly recommend it.”
Daughter of Resident, 23-Sep-19, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
