Bupa recognised as a Top 20 UK Care Home Group in 2026
Bupa was recognised by Carehome.co.uk as one of the UK's Top 20 Care Home Groups in 2026, based on verified independent reviews from residents, relatives and friends.
Thorley Lane East, Thorley, Bishops Stortford CM23 4BH Nursing and residential care in a peaceful country setting
Our quiet but sociable home in Thorley provides high-quality care for those in need of nursing or who simply require some help in old age. We also offer short stay options for those in need of respite and recovery.
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Onsite tearoom |
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Regular light excercise |
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Arts and crafts club |
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Mobile library |
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School and nursery visits |
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Supports old and new hobbies |
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Types of care
People's needs don't always fit neatly into a box. Our dedicated team is here to help you find the right care. but at a glance:
What we provide
- Residential Care
- Nursing care
- Palliative care
- Respite and short stays
- Recovery post-op or after illness
- Parkinson’s
What we don’t provide
What's included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Optician assistance
- Hairdresser
- Pet therapy
- Religious services
- WiFi throughout the home
- 24-hour light bite menu
Optional extras:
- Dentist appointments
- Chiropody
- Physiotherapy
We're here to help
If you would like to find out more about our home, or just need help with what’s next. Our dedicated team is on hand to help with any questions you may have.
Call us on 0345 600 4622^
Danny, Leeds Customer Care Team, who are we?
Purpose built home with local wildlife
Our care home is connected to a local park, so we often receive visits from much of the wildlife that lives there. Residents can enjoy watching the birds while they stroll our garden courtyards or relax in one of our lounges.
Why choose us?
Space to relax your way
There are plenty of places to relax, meet friends and spend time with others. Enjoy two comfortable lounges and a welcoming café.
For a little extra pampering, there’s also an on-site hair salon.
Enjoy the outdoors
Enjoy fresh air in our courtyard gardens or take a walk into the neighbouring country park.
With direct access from the home and an accessible path throughout, it's easy for more people to enjoy peaceful views across the lake.
Feel at home from the start
Residents are welcome to personalise rooms by bringing personal items and small pieces of furniture with them.
Moving in is a big change. We're here to help people settle in and make their room feel like home.
Stay active and independent
Our weekly music and movement sessions help residents stay active in a way that suits them.
The gentle exercises can be enjoyed while seated and support mobility and confidence.
Celebrate together
Our café is a welcoming space for family gatherings and birthday celebrations, with room for up to 30 guests.
If you'd like to organise an event, let us know in advance. Catering is also available for an additional charge.
Enjoy meals your way
Our chef prepares a range of healthy meals, which you can enjoy in our dining rooms or in the comfort of your own room.
We support your independence, with the flexibility to dine in the way that suits you.
What do others say about this home?
“People appeared safe and contented living at Premier Court Care Home. There were enough staff, safely recruited, to ensure people’s needs were met in a timely way. People and relatives praised staff for being kind and caring. Pleasant and appropriate interactions were observed between staff and people.”
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^We may record or monitor our phone calls. Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles.
