Thorley Lane East, Thorley, Bishops Stortford CM23 4NH Nursing and residential care in a peaceful country setting
Our quiet but sociable home provides high-quality care for those in need of nursing or who simply require some help in old age. We also offer short stay options for those in need of respite and recovery.
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Onsite tearoom |
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Regular light exercises |
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Arts and crafts club |
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Mobile library |
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School and nursery visits |
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Maintaining old and new hobbies |
Who is this home suitable for?
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Optician assistance
- Hairdresser
- Pet therapy
- Religious services
- Wifi throughout the home
Optional extras:
- Dentist appointments
- Chiropody
- Physiotherapy
If you would like to find out more about Premier Court, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Jacqui, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Purpose built and well decorated home with local wildlife
Our care home is connected to a local park, so we often receive visits from much of the wildlife that lives there. Residents can enjoy watching the birds while they stroll our garden courtyards or relax in one of our lounges.
Great places to socialise, enjoy an activity or have quiet time
Our home is a well decorated, single floor building so you can be sure help is always nearby. We have several cosy lounges for residents to read a book in or enjoy a tea or coffee.
Take time for tea or coffee in our very own tea room
Our café area is the perfect space to catch up with friends and relatives.
Treat yourself to some time in our hairdressers
Our hairdresser is able to style residents hair however they wish from a range of styles.
Spend time with the local wildlife
Residents are welcome to enjoy the fresh air whenever they’d like by taking a gentle stroll through our courtyard gardens.
There’s no typical day at Premier Court, but we arrange plenty to do, both here at the home as well as out and about.
Keep yourself active with regular light exercise
We promote gentle exercise for our residents and encourage them to participate.
Enjoy regular new selections of books
The visiting mobile library ensures residents always have an excellent selection of books.
Spend time sharing tales with the younger generations
The regular school and nursery visits ensure residents always have someone new to socialise with.
“People's relatives and visitors to the home on the day of this inspection gave us positive feedback about the service. One relative told us, "It is like a hotel, it has a sense of home, we know the names of everyone (residents), know the names of the staff who are very patient and very kind and tend to laugh a lot.”
"My partner was admitted to Premier Court on palliative care, where he was looked after by the excellent staff and management during his brief stay there. They afforded him a comfortable and safe end to his days, and above all in his final moments in beautiful peaceful surroundings. I cannot thank them enough for going out of their way to make me feel comfortable during each visit and gave me much needed reassurance about his passing. Thank you for your dedication Premier Court."
Partner of resident, 7 October 2020, carehome.co.uk
"My mother has always said she would never want to go to a care home, however, having moved to Premier Court in the COVID emergency - she opted to remain. She is really enjoying it - loves the people, the food and the whole setup!"
Daughter of resident, 9 September 2020, carehome.co.uk
"Totally recommend Premier Court Care Home - From the first time I stepped foot inside the home on a busy family-filled Sunday, all of the staff I met were very helpful and friendly, they made a very hard upsetting decision/situation very easy for me. As soon as I met them and looked around, I knew my mum would be very happy there. It’s coming up 6-years that my mum has lived at the home, and I can honestly say she has had the best care I could have ever had wanted for her. All the staff make you feel welcome any time you go there, and nothing is too much trouble."
Daughter of resident, 4 September 2020, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Terms and conditions:
- This offer entitles the individual to £750 off a stay that lasts 21 days and an additional £750 if the individual stays longer in a permanent capacity (making the total of up to £1500 off your stay)
- This offer is available only at Premier Court and only in respect of designated rooms at the care home. The first offer of £750 applies to stays lasting 21 days. The additional £750 will be issued via credit note after a stay of at least 43 days.
- This offer is available to individuals who quote the promotional code ‘Seasonal Saver’, book their stay before 30th November 2021 and start their stay before 30th November 2021. Only new or previous residents are eligible to take part in this offer. Residents who are already living at the care home on 15th September are not eligible.
- This offer can only be applied once per stay. After 43 days, no further discounts can be applied in relation to this offer.
- Prices for individuals will vary according to their care needs. Bupa reserves the right to change the individual’s fee as appropriate. Individuals receiving authority contributions are excluded from the promotion, except for those in receipt of NHS Funded Nursing Care. Fees are quoted without NHS Funded Nursing Care applied.
- Bookings are subject to availability and dependent upon care needs assessment. Bupa reserves the right to hold, void, cancel, suspend or amend the promotion where it becomes necessary to do so.
- This offer is non-exchangeable, non-transferable and no cash alternative is offered. This offer may not be used in conjunction with any other offers.
- Bupa Care Homes’ Terms and Conditions of Residence apply. These promotional terms and conditions shall be governed by English law, and the parties submit to the jurisdiction of the English courts.
