Local care homes for everyone, no matter how unique their needs are.
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Thorley Lane East, Thorley, Bishops Stortford CM23 4NH Nursing and residential care in a peaceful country setting
Our quiet but sociable home provides high-quality care for those in need of nursing or who simply require some help in old age. We also offer short stay options for those in need of respite and recovery.
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Onsite tearoom |
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Regular light exercises |
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Arts and crafts club |
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Mobile library |
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School and nursery visits |
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Maintaining old and new hobbies |
Who is this home suitable for?
Residential care residential-care
Nursing care nursing-care
Respite and short stays respite-and-short-stays
Day care day-care
Early stage dementia early-stage-dementia
Advanced dementia advanced-dementia
Recovery post-op or after illness recovery-post-op-or-after-illness
Parkinson’s parkinson
Huntington’s huntington
Physical or learning disabilities physical-or-learning-disabilities
Palliative care palliative-care
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
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For an extra cost…
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If you would like to find out more about Premier Court, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Jacqui, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Purpose built and well decorated home with local wildlife
Our care home is connected to a local park, so we often receive visits from much of the wildlife that lives there. Residents can enjoy watching the birds while they stroll our garden courtyards or relax in one of our lounges.
Great places to socialise, enjoy an activity or have quiet time
Our home is a well decorated, single floor building so you can be sure help is always nearby. We have several cosy lounges for residents to read a book in or enjoy a tea or coffee.
Take time for tea or coffee in our very own tea room
Our café area is the perfect space to catch up with friends and relatives.
Treat yourself to some time in our hairdressers
Our hairdresser is able to style residents hair however they wish from a range of styles.
Spend time with the local wildlife
Residents are welcome to enjoy the fresh air whenever they’d like by taking a gentle stroll through our courtyard gardens.
There’s no typical day at Premier Court, but we arrange plenty to do, both here at the home as well as out and about.
Keep yourself active with regular light exercise
We promote gentle exercise for our residents and encourage them to participate.
Enjoy regular new selections of books
The visiting mobile library ensures residents always have an excellent selection of books.
Spend time sharing tales with the younger generations
The regular school and nursery visits ensure residents always have someone new to socialise with.
“People's relatives and visitors to the home on the day of this inspection gave us positive feedback about the service. One relative told us, "It is like a hotel, it has a sense of home, we know the names of everyone (residents), know the names of the staff who are very patient and very kind and tend to laugh a lot.”
“My mum has been at Premiere Court for four or five years now and it has been truly excellent during the whole of that time. All the staff are extremely friendly and helpful and genuinely show an interest in the residents well being and happiness. The facilities are excellent and the staff make great efforts to ensure that the residents get the maximum advantage from what is on offer. In our case, Mum is bedridden but in the earlier years when she was interested, they would get her into a wheelchair so that she could attend the many visiting entertainments such as singers, comedians and speakers. They also go to great effort to ensure she eats and drinks sufficiently, even on off days when she's not that interested in food. The environment is also very nice with the whole building on one level and garden views in all of the rooms. A great thing for us is that dogs are allowed to visit - as my mum loves seeing the dog and stroking her. Full marks - good experience - strongly recommend!”
Son of resident, 15 June 2020, carehome.co.uk
“This is a cheerful, friendly, well run home with lovely staff who I enjoy chatting with when I visit my mother. The place is clean and the food is fine. I feel great peace of mind knowing that my mum is being well looked after and cared for here particularly during these awkward times when visiting is not allowed. I would recommend this place to anyone either for respite or long-term care.”
Son of resident, 11 June 2020, carehome.co.uk
“I would like to thank all the staff for the care and attention they have shown to my aunt. Not only over the last few months but for all the time she has been with you. On visiting the home and my aunt's room has always been clean and tidy and the staff very friendly and helpful. Thank you all for your help.”
Nephew of resident, 05 June 2020, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Terms and conditions:
- This offer is available at Premier Court Care Home only. The offer can only be used for the booking of permanent and shorter stays, which are intended to last longer than 42 days.
- This offer is available to individuals who quote the promotional code 2 Weeks FREE, book their stay before 16th November 2020 and start their stay before 16th November 2020. The free weeks offer applies once only, per stay where that stay is started before 16th November 2020. Both new and former self-funded residents are eligible to participate in this offer but residents who are already living at the care home on 5th August 2020 are not eligible
- Fees for individuals will vary according to their care needs. At the end of the sixth week, the standard weekly fee will apply. This promotion is for self-funded residents only. Bupa reserves the right to change the individual’s fee as appropriate, for example if care needs change.
- Residents rooms will be allocated on a first come first serve basis at the Home Manager’s discretion. Some rooms may be excluded from the promotion.
- Bookings are subject to availability and dependent upon a care needs assessment. Bupa reserves the right to hold, void, cancel, suspend, or amend the promotion where it becomes necessary to do so or withdraw this offer at any time.
- This offer is non-exchangeable, non-transferable and no cash alternative is offered. This offer may not be used in conjunction with any other offers.
- Bupa Care Homes’ Terms and Conditions of Residence apply, which you will be asked to sign upon commencement of your stay and acceptance of this offer will become part of those terms.
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
