I want to understand my health insurance cover and benefits

The best way to view your policy is to go online
Keep track of your health insurance cover and health assessments online, whenever you need them.

Our health insurance explained
Understand how our health insurance works and what you could be covered for.
What are the benefits of online access?
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Our health insurance benefits
Our cover can be adapted to suit your needs, and you can expect all of this and more:
†Any onward referrals for consultations, tests or treatment are subject to the benefits and exclusions of your cover. For example, if your cover excludes conditions you had before your cover started, we may ask for further information from your GP. Please check your guide and certificate for further details or contact us to check your eligibility.
††As of March 2025, this analysis is based on an internally conducted review of the consumer, SME and Corporate health insurance markets using publicly available information from the major insurers in the UK consumer health insurance market. Combined, Bupa, AXA PPP, Aviva, Cigna and Vitality hold approximately 90-93% of the Gross Written Premium income of UK Private Medical Insurance providers. Refers to standard mental health cover when this is included in the selected health insurance or health trust product. We acknowledge that schemes can have bespoke benefits.
See PDF How we compare: Individuals (PDF, 74KB)
See PDF How we compare: Small business (PDF, 0.2MB)
See PDF How we compare: Corporate business (PDF, 1.2MB)
The My Bupa App is provided by Bupa Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). Registered in England and Wales at 1 Angel Court, London, EC2R 7HJ. Its company number is 3829851. VAT Registration Number: 239731641.
Bupa Digital GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales with registration number 631336. Registered office: 1 Angel Court, London EC2R 7HJ.
Digital GP Services and Bupa Anytime HealthLine are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales with registration number 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales with registration number 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.