I want to understand my health insurance cover and benefits
The best way to view your policy is to go online
Keep track of your health insurance cover and health assessments online, whenever you need them.
Our health insurance explained
Understand how our health insurance works and what you could be covered for.
What are the benefits of online access?
On the go access
Securely manage your health cover from wherever you are via computer, tablet or mobile phone.
Environmentally friendly
By moving to electronic documentation, we'll be reducing our carbon footprint.
Everything in one place
No more searching for old paperwork. We organise all of your reports so you have them when you need them.
Can’t find what you’re looking for? Don’t hesitate to contact us, our team of advisers are happy to help.
Our health insurance benefits
Our cover can be adapted to suit your needs, and you can expect all of this and more:
We cover more mental health conditions than any other leading UK Insurer††
We're committed to helping people improve their mental health, which is why we cover more mental health issues than any other leading UK insurer ††. We’ve also created a mental health hub which has lots of useful information about mental health and wellbeing. Anyone can use it, even if you don't have health insurance with us.
Access to breakthrough cancer drugs.
Our cancer cover can offer some cancer drugs and treatments before they're available on the NHS. Helping you get the medicines you need, faster. Any drugs or treatments will need to be evidence-based and covered by your policy.
Digital healthcare, day and night
The help and advice you need is just a click away.
Save time with our digital appointments in the My Bupa app.
Speak to GPs, nurses, physios and mental health specialists. Book video or audio appointments during the day and evenings, on weekends or bank holidays.
Get the help you need faster.
We’re here to help you deal with health issues big and small, sooner rather than later. That’s why you can call us directly for advice and treatment for muscle, bone or joint problems, mental health or cancer from the moment you need it - usually without the need to see a GP first. And rest assured we have specialists who can provide advice and support whenever you need it†.
24/7 health advice. Anytime.
Health insurance isn’t just there for the big things, it’s often those small niggles that can cause you worry too. That’s where our Anytime HealthLine comes in, with access to around-the-clock health advice from a trained nurse whenever you need it.
Healthcare that rewards you.
Our rewards programme gives you access to exclusive offers and discounts with some of the UK’s leading brands, keeping you happy as well as healthy.
†Any onward referrals for consultations, tests or treatment are subject to the benefits and exclusions of your cover. For example, if your cover excludes conditions you had before your cover started, we may ask for further information from your GP. Please check your guide and certificate for further details or contact us to check your eligibility.
†† As of September 2024, this analysis is based on an internally conducted review of the consumer, SME and Corporate health insurance markets using publicly available information from the major insurers in the UK consumer health insurance market. Combined, Bupa, AXA PPP, Aviva, Cigna and Vitality hold approximately 90-93% of the Gross Written Premium income of UK Private Medical Insurance providers. Refers to standard mental health cover when this is included in the selected health insurance or health trust product. We acknowledge that schemes can have bespoke benefits.
See PDF How we compare: Individuals (PDF, 74KB)
See PDF How we compare: Small business (PDF, 0.2MB)
See PDF How we compare: Corporate business (PDF, 1.2MB)
The My Bupa App is provided by Bupa Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). Registered in England and Wales at 1 Angel Court, London, EC2R 7HJ. Its company number is 3829851. VAT Registration Number: 239731641.
Bupa Digital GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales with registration number 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Digital GP Services and Bupa Anytime HealthLine are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales with registration number 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales with registration number 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
