"Dad was given a really warm welcome from day one by the friendly staff at Heathbrook House Care Home. They have always gone over and above our expectations in terms of their care of Dad over a number of years. Dad felt his (often firm) opinions were listened to. We could see that he was treated with respect and genuine kindness by staff past and present. He enjoyed choosing what he liked to eat and chatting to staff. Although he did not choose to take part, there were lovely activities with animal visitors, singing and themed days that many residents enjoyed. The careful attention to our Dad's health needs and final wishes were exemplary. Our deepest gratitude goes out from our family to you all."
Daughter of Resident, 8 December 2021, carehome.co.uk