“My mother has lived happy and very content at Northlands for 2 1/2 years, it's her home, as her health has deteriorated the arms of the Northlands family have embraced her even more.
Then along came Covid 19, and the day came quite rightly when all relatives were asked to not visit anymore, fear set in as I left for the last time, not knowing what the future held for mum, the other residents and the team left there caring for everyone.
I decided to simply trust what I had always witnessed, an amazing group of dedicated people, giving themselves each day to love and care for the most vulnerable in the most tender way.
Here we are 3 months in and they continue to pull it together each day to keep mum safe, happy and even laughing, on her sad days of me not being there they have compassion.
Daily phone calls from mum are reassuring all brought about by the staff and their loving ways.
Team Northlands are ' the best ' I will always be in debt to them for their courage, and love.”
Daughter of resident, 08 June 2020, carehome.co.uk