Our care home awards
Recognised as One of the UK's Leading Care Providers
Independent recognition can help when comparing care providers. Bupa Care Services has been recognised by organisations including carehome.co.uk and the Lottie Awards for care quality, resident experience and colleague development.
carehome.co.uk Awards
Awarded a place in carehome.co.uk's Top 20 Care Home Groups 2026. The rankings are based on independent reviews from residents, relatives and friends across our care homes.
Lottie Awards 2026
Named one of the UK's Top 10 Large Care Providers by the Lottie Awards 2026. The award recognises providers delivering high standards across care quality, inspection ratings, resident experience and employee satisfaction.
Award-Winning Bupa care homes
The following homes have been recognised by independent organisations for the care and support they provide to residents and families.
Ayelsham Court
Recognised for providing personalised end-of-life care that supports residents and families when it matters most.
Brookview
Recognised through positive reviews from residents and families for the care and support provided by the home.
Colonia Court
Recognised for specialist expertise in end-of-life care and support for people living with Huntington's disease.
Heathbrook House
Recognised by independent care experts for outstanding care, resident experience and overall quality.
Heathbrook House, Bromsgrove
Recognised in the Lottie Awards 2026, Lottie's care experts would recommend Heathbrook House for their own loved ones.
Lottie Awards 2026: Top 100 Care Home
Heathbrook House was named one of the UK's Top 100 Care Homes in the Lottie Awards 2026. The awards recognise homes that deliver high-quality care, positive resident experiences and strong team performance.
Independent recognition can help families feel more confident when choosing a care home.
Care Experts' Choice 2026
Heathbrook House was also selected as one of Lottie's Care Experts' Choice Top 10 Care Homes.
Chosen by experienced care advisers. This recognition reflects the confidence experienced care advisers have in Heathbrook House's overall care and resident experience.
The award reflects the confidence that care experts have in Heathbrook House as a place they would recommend to their own loved ones.
Brookview Care Home, Alderley Edge
Recognised for positive feedback from residents and families
Top 20 Care Home Award 2026
Named as one of the Top 20 Care Homes in North West England by carehome.co.uk in 2026. Based on reviews from residents and their families, this recognition highlights Brookview's commitment to providing high-quality care and a positive resident experience.
Positive feedback from residents and families can provide reassurance when comparing care homes.
Excellence in specialist and clinical care
Independent accreditations recognise specialist expertise and high standards of care.
Ayelsham Court: Gold Standards Framework Quality Hallmark Award
Aylesham Court has achieved the Gold Standards Framework (GSF) Quality Hallmark Award, recognising its commitment to high-quality end-of-life care.
The award recognises care homes that provide personalised support, advance care planning and care that respects residents' wishes.
For residents and families, this recognition provides reassurance that care is delivered with compassion, dignity and a focus on individual needs.
Colonia Court: Gold Standards Framework Platinum Accreditation
Colonia Court has achieved Gold Standards Framework (GSF) Platinum Accreditation, placing it among only 49 care homes in the UK recognised for sustained excellence in end-of-life care.
The accreditation recognises a sustained commitment to:
- Personalised end-of-life care
- Advanced care planning
- Resident choice and dignity
- Ongoing commitment demonstrated through successful reaccreditation
- Support that helps residents and families make informed decisions
For residents and families, this recognition offers added reassurance that Colonia Court consistently delivers high standards of care, support and advance care planning.
Colonia Court: Huntington's Disease Association Quality Assured Accreditation
Colonia Court is also recognised through the Huntington's Disease Association Care Home Quality Assured Accreditation Scheme.
This accreditation recognises homes that provide specialist support for people living with Huntington's disease and their families.
The accreditation recognises:
- Specialist expertise in Huntington's disease care
- Dedicated colleague training and development
- Person-centred neurological care
- Independent recognition from the Huntington's Disease Association
- Tailored support for residents and families
For residents and families, this demonstrates a commitment to specialist care that meets complex and changing needs.
What these awards and accreditations mean for residents and families
When choosing a care home, independent recognition can help provide reassurance. Awards and accreditations recognise excellence across areas including care quality, resident wellbeing, staff training, facilities and feedback from residents and their loved ones.
While every resident's needs are different, these recognitions reflect the standards we continually strive to achieve across Bupa Care Services.
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^We may record or monitor our phone calls. Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles.
