Oakcroft Road, West Byfleet, Surrey KT14 6JG A range of specialist care with a personal focus
Situated in West Byfleet, Oakcroft House focuses on the individual wellbeing of our residents. We provide residential care for those living with Dementia and Parkinson’s as well as short stays for people in need of recovery.
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Exotic animal visits |
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Resident vegetable plot |
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Theatre trips |
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Close to central London |
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Lounge piano |
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School visits |
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Who is this home suitable for?
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Specialist nurses
- Optician assistance
- Pet therapy
- Religious services
- Wi-Fi
Optional extras:
- Chiropody
- Dentist
- Physiotherapy
- Hairdressers
If you would like to find out more about Oakcroft House Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Take a video tour of our care home
Discover everything you need to know about our home with our latest video tour. It’ll give you an overview of our home, from the care we provide to the facilities on offer, with photography of the bedrooms and living areas too.
Care in a calm and social setting
We offer our residents a vast range of activities to choose from and encourage them to get involved whenever possible. If they want some peace and quiet though, there are plenty of spaces they can relax in.
Great places to socialise, enjoy an activity or have quiet time
Be it helping, admiring the garden or simply unwinding in our conservatory, there is no shortage of space for residents to relax and socialise with a cup of tea or good book.
Pick your favourite books from our selection
The library has an excellent choice of novels and there are many spaces that residents can use to read.
Grow your own vegetables in our onsite plot
Whatever the residents wish to grow, we will accommodate them in our vegetable plot. We often include our home grown produce in meals cooked for residents.
Enjoy your hobbies or start new ones in our activity room
Our activity room has the space to help maintain residents hobbies both old and new with regular support.
There’s no typical day at Oakcroft House, but we arrange plenty to do, both here at the home as well as out and about.
Have a red-carpet event for your favourite movies
We hold regular movie screenings of films that residents choose, and we try and accommodate whatever film is suggested.
See the sites of central London
As we’re so close to the capital, residents can always go and watch plays at theatres and visit the big attractions.
Share stories with the younger generations
We get regular visits from schools where the students spend time socialising with the residents.
"People received personalised care that reflected their needs, interests and preferences. People had access to activities that reflected what was important to them. Regular reviews were undertaken and any changes to people’s needs were actioned by staff. Staff communicated any changes in care with each other. The provider had a clear and accessible complaints procedure."
"My Mum has settled in well at Oakcroft House. All the staff have been very considerate while working during this pandemic, and hopefully, we can soon return to relatives being able to visit at any time. I have seen the standard of care at many nursing homes and am very happy to have found this particular home."
Daughter of Resident, 20 July 2021, carehome.co.uk
"I was so impressed by the level of care and friendliness of the manager and all his staff that when my mother needed residential care, Oakcroft was my first choice. She was very happy there. In my opinion, one of the signs of a good nursing/care home is the continuity of the staff and many of the staff at Oakcroft have been there for many years. The residents are always smiling and happy. I would recommend Oakcroft to anyone needing care. "
Regular Volunteer, 01 April 2021, carehome.co.uk
"My mother spent a year at Oakcroft House Care Home. The nursing and caring staff were so professional and kind in all their dealings with my mother's needs. Oakcroft did all it could to facilitate a few visits during this past difficult year. I would thoroughly recommend Oakcroft as a nursing home to consider for a loved one or relative."
Son of Resident, 17 March 2021, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
‡Lines are open 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays. We may record or monitor our calls.
