Welcome to Oakcroft House Care Home in West Byfleet, Surrey
Discover the warm, friendly environment of Oakcroft House where our highly trained team of care assistants and registered nurses provide the levels of care you would expect from Bupa. Our facilities are second to none, and our staff are proud of the work put into maintaining and keeping our home.
We take time to get to know each resident, regardless of the length of their stay. This helps us tailor the care we provide to suit their individual needs and enable them to lead as full and active a life as possible.
Types of care
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Care for those recovering from surgery or illness, through a combination of rest appropriate exercise and balanced diet.
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Care provided for those who need some social interaction or are recovering from illness or surgery and their main carer is unavailable during the day.
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We offer 24-hour personal support to those with a condition that requires frequent specialised, qualified nursing care.
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We provide respectful pro-active care for residents and relatives in their last days of life. We ensure that their physical, psychological, social and spiritual needs are considered and met.
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Expert personal care 24-hours a day in comfortable, homely accommodation with daily activities to stimulate body and mind.
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24-hour care and assistance provided for those living with dementia, with a lifestyle profile created to make them feel safe and comfortable.
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Round the clock care in a safe, comfortable environment for up to six weeks. Perfect for carers who are ill, on holiday or just need a break.
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We have specialist facilities, equipment and highly skilled staff that care for a wide range of disabilities and needs.
All types of care
Care for those recovering from surgery or illness, through a combination of rest appropriate exercise and balanced diet.
Care provided for those who need some social interaction or are recovering from illness or surgery and their main carer is unavailable during the day.
We offer 24-hour personal support to those with a condition that requires frequent specialised, qualified nursing care.
We provide respectful pro-active care for residents and relatives in their last days of life. We ensure that their physical, psychological, social and spiritual needs are considered and met.
Expert personal care 24-hours a day in comfortable, homely accommodation with daily activities to stimulate body and mind.
24-hour care and assistance provided for those living with dementia, with a lifestyle profile created to make them feel safe and comfortable.
Round the clock care in a safe, comfortable environment for up to six weeks. Perfect for carers who are ill, on holiday or just need a break.
We have specialist facilities, equipment and highly skilled staff that care for a wide range of disabilities and needs.
Life at Oakcroft House Care Home
An inclusive and varied activity programme is a vital part of the care we provide and our dedicated activity co-ordinator aims to find something engaging for residents to do every day.
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Care Facilities
- Individual diets catered for
- 24 hour call system
- Residents access to a GP
- Highly trained nursing staff
- Additional therapies (payable separately)
- Gold standard framework accredited
- Personalised care plan
- Access to an Optician
- Access to a Nutritionalist
- Relaxation therapy
- Access to 24 hour care
- Dedicated activity coordinator
- Electric profiling beds
- Laundry and cleaning services
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Room Facilities
- Direct garden access
- Ensuite facilities
- Flat screen TVs
- Rooms with wet room
- Rooms with balcony
- Rooms with garden view
- Rooms with patio
- Telephone points
- TV points
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Indoor Facilities
- Communal flat screen TV
- Communal lounge
- Conservatory
- Dedicated activity room
- Freeview
- Library
- Lift access
- Quiet lounge
- Smoke detectors
- Wheelchair access
- Wifi hotspot
- Lift to all floors
Are you looking for more information about us?
Brochure
Customer Satisfaction Report
We're always striving to improve our treatments and services so feedback from residents and relatives is very important to us. The results of this help us provide the best care possible.
Care Quality Commission Report
We are regulated by the Care Quality Commission (CQC). This helps us to identify how we can deliver person-centred care for the people living in Bupa homes.
We have a team on hand who will be happy to answer any questions you have about our homes
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How do I arrange a visit?
We have an open door policy, so you are welcome to pop in to the home at any time. However, we recommend you avoid visiting at main meal times as these can be very busy. If you would like to speak to the home manager when you visit, you can make an appointment by calling us first. Download our guide to choosing a care home -
Can I bring my own furniture?
Depending on its size, new residents are welcome to bring furniture to their new room. Many of our residents bring a favourite armchair or pictures and other small belongings to personalise their room. -
How soon can I move in?
This depends on availability of rooms in the home, understanding the cost of care and the person moving in receiving a care assessment.
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