Top 20 Care Home Group 2026
Carehome.co.uk has recognised Bupa as one of the UK’s highest-rated care home groups, based on independent reviews from residents, families and friends.
18 Queens Park West Drive, Bournemouth BH8 9DAA great place to live with a community, family feel
Find us in a leafy residential area of Bournemouth. We're proud to be rated as outstanding in all areas for the second time in a row. This includes safety, effectiveness, care, responsiveness and leadership.
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Rooms suitable for couples |
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Enjoy drinks in our bar |
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Soothing pet therapy |
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Summer fetes, parties and themed events |
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Gentle excercises |
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Specialist Parkinson’s care |
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Who is this home suitable for?
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Animal therapy
- Light exercises
- Wi-Fi
- Flat screen TVs
Optional extras:
- Chiropody
- Optician
- Physiotherapy
- Hairdressers
We're here to help
If you would like to find out more about our home, or just need help with what’s next. Our dedicated team is on hand to help with any questions you may have.
Call us on 0345 600 4622^
Kerrie, Leeds Customer Care Team, who are we?
Comfortable, spacious rooms in a green residential area
Our home focuses on friendly and social living within a peaceful setting. There are a variety of lounges for residents to relax in and our lovingly tended garden wraps its way around the building.
Why choose us?
Feel at home from the start
Residents are welcome to personalise rooms by bringing personal items and small pieces of furniture with them.
Moving in can feel like a big change, so we’re here to help people settle in, feel included and make their space their own.
Space to relax your way
Relax in one of our three lounges, enjoy the light in the conservatory, visit the bar, or step out into the gardens.
Whether you want quiet time or company, there’s a space to suit you.
Treat yourself inside our salon
We have an on-site salon, so it’s easy to enjoy a fresh trim without leaving the home.
We believe self-care should be for everyone. Our team supports residents in ways that suit them, whether that’s a haircut, a bit of pampering, or time to relax and feel like themselves.
Our community
We have strong links with the local community, so it’s easy to stay close to your friends and interests.
We’re close to local shops and cafés, with regular visits from nearby schools and churches bringing people together.
Our activities
We offer a wide range of activities, with options for people with different interests and mobility needs.
These include:
- Quizzes, puzzles and games
- Arts and crafts
- Visits from local schools
- Live music from local performers
Enjoy meals your way
Our dining room is a warm, friendly space where you can enjoy meals at your own pace, whether in company or in a quieter spot.
We also offer morning snacks, afternoon treats, and a night-time menu if you feel peckish throughout the night.
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^We may record or monitor our phone calls. Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles.
