18 Queens Park West Drive, Bournemouth BH8 9DA A great place to live with a community family feel
Our home, based in a leafy residential area of Bournemouth, has been rated outstanding in all areas: safe, effective, caring, responsive and well-led. Here, we passionately care for those in need of nursing, residential or specialist Parkinson’s support.
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Exercises with simple equipment |
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Soothing animal therapy |
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Regular school and church visits |
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Pub quiz nights |
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Specialist Parkinson’s care |
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Onsite bar and restaurant |
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Who is this home suitable for?
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Animal therapy
- Light exercises
- Wi-Fi
- Flat screen TVs
Optional extras:
- Chiropody
- Optician
- Physiotherapy
- Hairdressers
If you would like to find out more about Queensmount Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Comfortable, spacious rooms in a green residential area
Our home focuses on friendly and social living within a peaceful setting. There are a variety of lounges for residents to relax in and our lovingly tended garden wraps its way around the building.
“I first qualified as a nurse in 1979 and spent many years in the NHS working in a variety of fields, including acute medicine and palliative care. I now have the honour of being manager at Queensmount care home. Our residents don’t live in my place of work, I am privileged to work in their home.”
Claudia Carvell, Home Manager at Queensmount
Great places to socialise, enjoy an activity or have quiet time
The home itself was converted from a former private girls’ school so we have plenty of rooms for residents to make use of, whether they want to curl up with a book or simply make time for their favourite hobbies.
Grab a pint with friends new and old
Our bar is simply the best place to catch up with friends and family.
Enjoy a cup of tea or freshly prepared meals
The café and restaurant are always offering top quality food and drinks.
Take some time out to pamper yourself
The salon has an excellent selection of beautician treatments.
There’s no typical day at Queensmount, but we arrange plenty to do, both here at the home as well as out and about.
Keep yourself active and healthy
To help our residents keep active there are regular gentle exercise sessions that they are encouraged to participate in.
Get out on the open water
Our regular boat trips help to show our residents a completely different side of nature.
See the sights and sounds of the coast
As we’re so close to the seaside we often take residents on regular outings in good summer weather.
“There was a person-centred culture that was driven by a motivated and committed staff team. They constantly looked for ways to improve the service and ensure people received the outstanding care they deserved. This motivation resulted in a whole team who were totally supportive and committed to providing high quality, individualised care. The staff team told us they were truly valued and respected.”
“It's always a pleasure to visit Queensmount, there's always a friendly welcome. I was very impressed by the arrangement during the pandemic, very safe without being intrusive. Above all, it's clear that the staff really care for the residents and do their best to ensure their best possible quality of life."
Daughter of resident, 8 July 2021, carehome.co.uk
“Queensmount has surpassed my expectations. I couldn’t believe the sense of community, wonderful nursing and catering staff and amazing facilities. The reception staff have been so welcoming and kind and the manager has been incredible and very involved in helping my family and I. I couldn’t recommend Queensmount more.”
Daughter of resident, 28 June 2021, carehome.co.uk
“Every touchpoint with the home is a joy. Nothing is too much trouble and my mother's health and her condition are remarkable. She is so happy.”
Son of resident, 18 June 2021, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
‡Lines are open 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays. We may record or monitor our calls.
