Local care homes for everyone, no matter how unique their needs are.
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9 Ripon Road, Harrogate HG1 2JA Select care in the beautiful historic location
Settled inside a refurbished premier hotel, Southlands offers both residential and nursing care including support for those living with Parkinson’s in stunning surroundings. We also offer short stays for recovery and respite.
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Stylish ballroom |
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Coffee bar |
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Near to English Heritage Grade II Listed Valley Gardens |
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Who is this home suitable for?
Residential care residential-care
Nursing care nursing-care
Respite and short stays respite-and-short-stays
Day care day-care
Early stage dementia early-stage-dementia
Advanced dementia advanced-dementia
Recovery post-op or after illness recovery-post-op-or-after-illness
Parkinson’s parkinson
Huntington’s huntington
Physical or learning disabilities physical-or-learning-disabilities
Palliative care palliative-care
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
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For an extra cost…
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If you would like to find out more about Southlands Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Jacqui, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
High-quality care set in an 1870 hotel
Southlands is built within a historic former hotel that offers landscape gardens and open, light filled rooms. Residents are encouraged to bring personal belongings and furniture.
Great places to socialise, enjoy an activity or have quiet time
Residents can relax in bright lounges and socialise over a drink. We encourage them to choose how to spend their time and if they want some seclusion there are spaces both inside and out.
Experience quality coffee with old and new friends
With the coffee bar and lounges, residents will be spoilt for choice when choosing where to relax.
Rekindle old dancing passions
We have our very own ballroom that residents can use to practice their old dance moves.
Relax in the onsite Salon
There is a wide selection of beautician options available at our salon for residents to enjoy.
There’s no typical day at Southlands, but we arrange plenty to do, both here at the home as well as out and about.
Spend time with younger generations
We get regular toddler visits and play days where they come and spend time with our residents.
Keep up old hobbies or start new ones
We will always support residents in pursuing their hobbies both old and new.
See stunning landscapes in the local area
There is a fantastic range of local landscapes that our residents can go out and see.
“We saw people were regularly asked their opinion of the food and that the manager had taken steps to make changes where possible to meet people's requests. For example, we saw people had asked for a coffee shop to be available in the lounge and this had been implemented. The atmosphere was quiet and calm.”
“We know that Dad is well looked after and every member of staff consistently shows real interest, affection, patience and good humour with all the residents. It is also a pleasure for my family and I to visit Dad and spend time there - it is very evident that the residents are stimulated by a broad range of music, entertainment by a very talented team and a wide variety of guest speakers and performances. Highly recommended in every way - a huge thank you to a fabulous team!”
Son of Resident, 11 June 2020, carehome.co.uk
“The nursing and care staff were fabulous and were only too happy to help with any additional requests we had, or in obtaining specific favourite foods and drinks when he was reluctant to eat. Leaving someone you love in the care of others is always a difficult decision to make but our family were more than happy that Southlands took great care of him and had his best interests at heart throughout.”
Son-in-law of Resident, 11 June 2020, carehome.co.uk
“Southlands Care Home is a fantastic place with a coffee lounge, quiet lounge and ballroom where different activities are held every day. The garden is a great place to walk around or to sit and relax. I am always greeted and treated like a member of the family and all the staff look after my Mum (and my Dad who visits every day) very well. Thank you to everyone who works there.”
Daughter of resident, 05 June 2020, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Terms and conditions:
- This offer is available at Southlands Care Home only. The offer can only be used for the booking of permanent and shorter stays, which are intended to last longer than 42 days.
- This offer is available to individuals who quote the promotional code ‘2 Weeks FREE’, book their stay before 16th November 2020 and start their stay before 16th November 2020. The free weeks offer applies once only, per stay where that stay is started before 16th November 2020. Both new and former self-funded residents are eligible to participate in this offer but residents who are already living at the care home on 5th August 2020 are not eligible
- Fees for individuals will vary according to their care needs. At the end of the sixth week, the standard weekly fee will apply. This promotion is for self-funded residents only. Bupa reserves the right to change the individual’s fee as appropriate, for example if care needs change.
- Residents rooms will be allocated on a first come first serve basis at the Home Manager’s discretion. Some rooms may be excluded from the promotion.
- Bookings are subject to availability and dependent upon a care needs assessment. Bupa reserves the right to hold, void, cancel, suspend, or amend the promotion where it becomes necessary to do so or withdraw this offer at any time.
- This offer is non-exchangeable, non-transferable and no cash alternative is offered. This offer may not be used in conjunction with any other offers.
- Bupa Care Homes’ Terms and Conditions of Residence apply, which you will be asked to sign upon commencement of your stay and acceptance of this offer will become part of those terms
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
