"I am bowled over by every brilliant aspect of Arkley. The care, the standard, the humanity, the kindness, the patience, the ambiance, the environment, the meals provided, the homely feel, the very high professional standards of all the staff and I do emphasise the warmth (and repeating myself) the humanity and compassion towards the residents. The high level of care, the joys of a multi-racial staff, so experience and understanding is across a broad spectrum and not just an efficient, robotic response but such a comfortable experience for all concerned. It's obvious that information is reviewed, shared, and the staff are always there if I have a query, and the updates if needed, are fast and the delivery is always gentle and kind."
Daughter of resident, 7 June 2021, carehome.co.uk