27 Spring Lane, Malvern WR14 1AL A specialist dementia care home in Malvern
We understand the dementia journey – and that family members are on that same journey, too. We walk it with you, doing whatever we can to support you and help everyone live life to the fullest. We provide support for those seeking residential dementia and nursing dementia care.
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All rooms have en-suite WC with shower |
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Many rooms have garden views |
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Reminiscence room |
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Regular family meetings |
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Flexible mealtimes plus snacks 24/7 |
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Specially trained dementia carers and nurses |
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Who is this home suitable for?
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Advice from a nutritionist
- Visits to a Dentist
- WiFi
Optional extras:
- Chiropody
- Beautician
- Hairdresser
- Physiotherapy
If you would like to find out more about The Springs Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Take a video tour of our care home
Discover everything you need to know about our home with our latest video tour. It’ll give you an overview of our home, from the care we provide to the facilities on offer, with photography of the bedrooms and living areas too.
Designed to support those living with dementia
Situated in Malvern, The Springs has been carefully planned to help residents feel safe and secure knowing they can move around the home as independently as possible. We host regular meetings for family and friends and encourage daily activities and mobility.
Great places to socialise, enjoy an activity or have quiet time
To help residents settle in quickly, we invite everyone to personalise their room by bringing familiar items from home – perhaps pictures and knick-knacks, or even small pieces of furniture.
Comfortable, tastefully decorated bedrooms
All of our bedrooms are well decorated and can be made that little bit more personal with the addition of a resident’s belongings.
A small, safe garden
Residents can enjoy the fresh air and sunshine in a secure space while admiring their surroundings.
Lounges and dining rooms where visitors are welcome
There is a wide choice of spaces where residents can meet their family and friends, join in with an activity or come for a meal.
There’s no typical day at The Springs, we arrange plenty to do, both here at the home as well as out and about.
Encouraging all kinds of creativity
We have many creative activities such as arts and crafts, baking and games, cheese tasting and coffee mornings.
Trips out for all to enjoy
We enjoy regular trips out to local coffee shops, garden centres and nearby countryside.
Music as a very special kind of therapy
Musicians and singers are always welcomed into the home, plus we sing songs around our own piano.
“During their most recent inspection, the Care Quality Commission found areas where we need to make changes at this home. We’re determined to provide the very best care, so we’re taking this report extremely seriously and are in the process of making all the required improvements.”
"My daughter was admitted with confusion and completely immobile. Her personal care was "second to none". She has improved immensely over the past eight months. All carers and staff are very professional. The activities coordinator kept her cheerful and positive arranging many things for her to do and sending cards and photos to us. Everyone pulled together to offer quality care in this very difficult time of coping with COVID."
Mother of Resident, 8 June 2021, carehome.co.uk
"Mum has been cared for at The Springs Care Home for around 3-years! She is a very frail and poorly lady who has faced death many times, and through it all, has been treated with affection and a degree of care that is second to none. In Mum’s dark times, I have also been kept appraised every step of the way. This communication is key... the leadership here is clearly a dedicated and caring professional whose team are equally caring and professional. From the reception, right through to all the staff on floor 3, the experience is pleasant and caring. The group directors should be both proud and pleased with what is achieved at The Springs Care Home."
Son of Resident, 19 May 2021, carehome.co.uk
"I can't thank all the carers and staff at The Springs enough for all their wonderful care and support for my mum. She has been at The Springs for nearly two years, and throughout the Covid lockdown, I have always been satisfied that her needs have been met with exceptional care. It was wonderful to visit recently, and despite her limited capacity, she was able to communicate what a lovely place it was, how cheerful the care staff were, and how she much liked it. She is now in a fairly advanced stage of Alzheimer's, and it so reassuring to know she is safe and content, and still has a lovely smile for everyone. In particular, the clinical management team have always been able to provide honest but sensitive advice, and every effort made by reception staff to facilitate visits within the restrictions. Thank you to the manager, activities organiser, and all the team for making the last year bearable."
Daughter of Resident, 12 May 2021, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
‡Lines are open 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays. We may record or monitor our calls.
