"I can't thank all the carers and staff at The Springs enough for all their wonderful care and support for my mum. She has been at The Springs for nearly two years, and throughout the Covid lockdown, I have always been satisfied that her needs have been met with exceptional care. It was wonderful to visit recently, and despite her limited capacity, she was able to communicate what a lovely place it was, how cheerful the care staff were, and how she much liked it. She is now in a fairly advanced stage of Alzheimer's, and it so reassuring to know she is safe and content, and still has a lovely smile for everyone. In particular, the clinical management team have always been able to provide honest but sensitive advice, and every effort made by reception staff to facilitate visits within the restrictions. Thank you to the manager, activities organiser, and all the team for making the last year bearable."
Daughter of Resident, 12 May 2021, carehome.co.uk