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27 Spring Lane, Malvern WR14 1AL A specialist dementia care home in Malvern
We understand the dementia journey – and that family members are on that same journey, too. We walk it with you, doing whatever we can to support you and help everyone live life to the fullest. We provide support for those seeking residential dementia and nursing dementia care.
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All rooms have en-suite WC with shower |
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Many rooms have garden views |
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Reminiscence room |
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Regular family meetings |
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Flexible mealtimes plus snacks 24/7 |
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Specially trained dementia carers and nurses |
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Who is this home suitable for?
Residential care residential-care
Nursing care nursing-care
Respite and short stays respite-and-short-stays
Day care day-care
Early stage dementia early-stage-dementia
Advanced dementia advanced-dementia
Recovery post-op or after illness recovery-post-op-or-after-illness
Parkinson’s parkinson
Huntington’s huntington
Physical or learning disabilities physical-or-learning-disabilities
Palliative care palliative-care
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
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For an extra cost…
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If you would like to find out more about The Springs Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Designed to support those living with dementia
The Springs has been carefully planned to help residents feel safe and secure knowing they can move around the home as independently as possible. We host regular meetings for family and friends and encourage daily activities and mobility.
We also encourage reminiscence, daily activities and mobility.
Great places to socialise, enjoy an activity or have quiet time
To help residents settle in quickly, we invite everyone to personalise their room by bringing familiar items from home – perhaps pictures and knick-knacks, or even small pieces of furniture.
Comfortable, tastefully decorated bedrooms
All of our bedrooms are well decorated and can be made that little bit more personal with the addition of a resident’s belongings.
A small, safe garden
Residents can enjoy the fresh air and sunshine in a secure space while admiring their surroundings.
Lounges and dining rooms where visitors are welcome
There is a wide choice of spaces where residents can meet their family and friends, join in with an activity or come for a meal.
There’s no typical day at The Springs, but we arrange plenty to do, both here at the home as well as out and about.
Encouraging all kinds of creativity
We have many creative activities such as arts and crafts, baking and games, cheese tasting and coffee mornings.
Trips out for all to enjoy
We enjoy regular trips out to local coffee shops, garden centres and nearby countryside.
Music as a very special kind of therapy
Musicians and singers are always welcomed into the home, plus we sing songs around our own piano.
“People and their family members told us staff knew how to help them. One relative said staff had a really good understanding of dementia and how this can impact on people. They told us: "So impressive, staff's understandings of dementia and they are interested in the person, which is appreciated."
“My mind has been at rest since my mother arrived at The Springs 3-years ago. The staff are all so caring and kind even though she can be difficult! They gave her a wonderful 100th party last year, which we all enjoyed with her. I am made very welcome when I visit, and we feel part of the Springs ‘family’. I am kept well informed, and they are quickly on top of any health issues. We would like to thank one lady in particular and her staff. We would definitely recommend this home.”
Daughter of resident, 28 May 2020, carehome.co.uk
“Our father has been in the unit for well over a year and has been shown great care and respect. Everyone works really hard to take care of his needs and make him as comfortable as possible; he looks forward to his meal times and the facilities are excellent from the dining room lounge and his own en suite room. Communication from the staff is just right, and they do all they can to provide the best for his wellbeing. My Brother and I are grateful to the staff for all their hard work. It’s hard to imagine him receiving better care anywhere else.”
Son of resident, 27 May 2020, carehome.co.uk
“"This is an excellent care home each time I go to visit my dear friend who is on the priory floor. I find it a very happy place, the staff even under pressure are all happy and get on with everyone! It’s a pleasure to go in there on a visit. The food looks appetizing, the kitchen staff are amazing, and cook some wonderful recipes for the residents! I would definitely recommend this home to anyone who would need a good care home for one of their relatives or friends. Definitely worth 5-star rating!"”
Friend of resident, 27 May 2020, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
