"As a family, we are generally in agreement that our father is in the best environment possible for his continued care and wellbeing. Woodend has ticked all the boxes for us from day one. Through the entire period of this last year, with the ‘lockdown,’ we have been able to keep contact with our father throughout. Although there was always a certain amount of frustration with the phone line not being answered. But this was understandable as the staff had more important concerns to attend to during this period. But all of them, coped above and beyond what they would normally be expected to do. Much respect to one and all in that regard."
Son of Resident, 7 May 2021, carehome.co.uk