Sarah is Lead Behavioural Insights Specialist at Bupa UK. She is a behavioural scientist with a PhD and an MSc in Health Psychology.
Sarah's recent projects include developing training for administration and reception staff; using behavioural insights to enhance healthcare services and products, and creating workshops and resources to enable staff to focus on customer experience.
Prior to joining Bupa, Sarah worked as an academic research fellow and a consultant researcher for a health technology company. She also spent some time working in the NHS as a Stop Smoking Advisor. Over the course of her career Sarah has also written for publications such as the British Journal of Health Psychology, Health Psychology Review, Journal of Public Health, Public Health and Systematic Reviews.
Outside of work, Sarah enjoys walking and swimming, and spending time with her family.
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