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Get help with moles and skin lesions


How does our remote skin assessment work?

Treatment help and support

Specific questions about your cover, benefits, or getting treatment with Bupa? Call us on 0345 609 0111^

We want to hear from you

We’re always looking for ways to improve our service, but we can’t do that without you. Let us know what you like about Bupa, and how we can improve.

^Lines are open 8am - 8pm Monday to Friday, 8am-4pm Saturdays. We may record or monitor our calls.

Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we'll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or up to five years in the case of mental health). Always call us first to check your eligibility.

†† This service isn’t suitable for all moles and skin lesions.

This is a chargeable service and is subject to the benefits and limitations of your policy.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ

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