Scheme information
Useful information about your cover
We want to make sure that your membership or trust guide is always up-to-date with current medical developments. This page gives you information about your scheme which may change from time to time and useful links to help you understand your cover.
The Bupa list of specialist drugs (PDF, 1MB) helps us to keep up with the latest advances in medicines and treatments that become available. Please note, the list may change from time to time.
Advanced therapies
New treatments become available all the time and we regularly review them so you can access the latest medical advances. This is where we publish the most up-to-date advanced therapies that are covered by our policies.
There are three lists available, depending on your scheme:
Please check your membership or registration certificate or guide to find out whether your scheme covers List A, List B or List C.
If your membership or registration certificate does not mention an Advanced Therapies list, your scheme covers List A.
Advanced Therapies are defined by the European Medicines Agency and within the UK as Advanced Therapy Medicinal Products (ATMPs).
Link to List A (PDF, 0.1MB)
Link to List B (PDF, 0.1MB)
Link to List C (PDF, 0.1MB)
Understanding your cover
Our booklet Important points about your cover (PDF, 0.7MB) explains how your scheme works. It includes what is and isn’t covered, how we underwrite our policies and cover for chronic conditions.
When we need more information from your doctor
Sometimes, we need some information about your medical history from your doctor to make sure your scheme covers the consultation(s), test(s) or treatment you may need.
When this happens,
- We'll pay you £15 towards any fees a GP charges you for a medical report about a specific condition, so long as you didn't have the condition before you took out your scheme. This does not apply if you have moratorium underwriting.
- We'll pay you £31 towards any fees a GP charges you for a report about your medical history in the last seven years, or a copy of your medical notes.
Before we can ask your GP for a medical report, we’ll need your permission. Find out more about medical reports.
How to get referred and claim on your scheme
You can find out information about the types of referral you need to use your scheme and how to claim. Find out more about referrals
We’re here to help
If you’ve got any questions or would like to talk to us, please call your usual helpline number and we’ll be happy to help. You can find the number in your membership or trust guide or on your membership or trust certificate.
Bupa health trusts are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.
Bupa health trusts are administered by Bupa Insurance Services Limited. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.
