Harts Grove, Woodford Green, London IG8 0BF Nursing, residential and dementia care in a tranquil location
At London's Harts House, we provide both residential and nursing care for those looking for permanent accommodation or simply for respite care. We offer a safe and comfortable space for those living with dementia.
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Art and pet therapy |
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Our own memory café |
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Close to Epping forest |
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Visits from local schools |
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Exercise and singing with Mobility London |
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Monthly themed events |
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Who is this home suitable for?
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Specialist Parkinson’s nurses
- Pet therapy
- Art therapy
- Religious Services
Optional extras:
- Chiropody
- Dental appointments
- Eye care from an optician
- Hairdresser
If you would like to find out more about Harts House Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
Take a video tour of our care home
Discover everything you need to know about our home with our latest video tour. It’ll give you an overview of our home, from the care we provide to the facilities on offer, with photography of the bedrooms and living areas too.
An opulent Georgian residence with a homely feel
We have retained much of the period elegance of our home’s former heritage with floating staircases, high ceilings and sash windows that help to give the home an airy and spacious feel.
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Great places to socialise, enjoy an activity or have quiet time
Residents have a wide range of spaces to make use of including multiple lounges, where they can sit and enjoy drinks with friends and relatives or relax out on the terrace in warm weather.
Make time for those special occasions in our private rooms
We have a dining area where families can host private events, simply ask our staff to book it.
Walk around our lawn gardens and appreciate the local wildlife
Outside, we have a superb raised terrace leading down to a large garden sheltered by mature trees. It’s perfect for watching the birds while enjoying the fresh air and sunshine.
Relive old memories in our dementia café
We want to help our dementia residents to rediscover old memories and our café is designed to do just that.
There’s no typical day at Harts House, but we arrange plenty to do, both here at the home as well as out and about.
Maintain a healthy level of fitness
All our residents are encouraged to participate in gentle exercise to music. This can even be done from the comfort of your armchair.
Space for family celebrations
Our home is happy to make space available to families for hosting private events such as birthday parties. We’ll just need to know in advance. Plus, for an additional fee, we can arrange some catering.
Huge variety of entertainment
With a cinema club, sing-a-longs, quizzes and bingo, visiting singers and musicians, there is something for everyone.
“There were systems in place to manage, monitor and improve the quality of the service provided. Survey results from people and their representatives were positive and any issues identified were acted upon. Regular audits were carried out to monitor the quality of the service and drive improvements."
“The staff were very caring and extremely professional. Knowing Harts House were trying to do all they could to make sure both patient and relatives were informed and comfortable throughout, made the situation easier and I can't thank them enough.”
Wife of Resident, 22 November 2021, carehome.co.uk
“Moving to Harts House was a huge upheaval in my life. The atmosphere was relaxed and informal and we were made to feel welcome. I immediately fell in love with the views and regular visits from birds, squirrels, a fox family and, amazingly, deer from the nearby forest added an extra dimension. My general health has improved as I eat properly and enjoy activities and gentle exercise. I have made new friends and acquaintances and am gradually returning to my old self, sociable, cheerful and too chatty.”
Resident, 22 October 2021, carehome.co.uk
"I have been very happy with the care Mum has received so far. The staff are very competent but also lovely and compassionate with my mum. She presents a number of challenges which I feel the carers deal with very well and always with kindness and a great sense of humour which Mum enjoys. The home is nice and spacious, welcoming and well run. I feel mum is being very well cared for in Harts House and would recommend.”
Daughter of Resident, 15 October 2021, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
‡Lines are open 8am to 8pm Monday to Friday, 8am to 4pm on Saturdays. We may record or monitor our calls.
