Harts Grove, Woodford Green, London IG8 0BF Nursing, residential and dementia care in a tranquil location
At Harts House, we provide both residential and nursing care for those looking for permanent accommodation or simply for respite and recovery. We offer a safe and comfortable space for those living with dementia.
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Art and pet therapy |
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Our own memory café |
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Close to Epping forest |
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Visits from local schools |
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Exercise and singing with Mobility London |
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Monthly themed events |
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Who is this home suitable for?
Residential care residential-care
Nursing care nursing-care
Respite and short stays respite-and-short-stays
Day care day-care
Early stage dementia early-stage-dementia
Advanced dementia advanced-dementia
Recovery post-op or after illness recovery-post-op-or-after-illness
Parkinson’s parkinson
Huntington’s huntington
Physical or learning disabilities physical-or-learning-disabilities
Palliative care palliative-care
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Specialist Parkinson’s nurses
- Pet therapy
- Art therapy
- Religious Services
Optional extras:
- Chiropody
- Dental appointments
- Eye care from an optician
- Hairdresser
If you would like to find out more about Harts House Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
Take a video tour of our care home
Discover everything you need to know about our home with our latest video tour. It’ll give you an overview of our home, from the care we provide to the facilities on offer, with photography of the bedrooms and living areas too.
An opulent Georgian residence with a homely feel
We have retained much of the period elegance of our home’s former heritage with floating staircases, high ceilings and sash windows that help to give the home an airy and spacious feel.
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Great places to socialise, enjoy an activity or have quiet time
Residents have a wide range of spaces to make use of including multiple lounges, where they can sit and enjoy drinks with friends and relatives or relax out on the terrace in warm weather.
Make time for those special occasions in our private rooms
We have a dining area where families can host private events, simply ask our staff to book it.
Walk around our lawn gardens and appreciate the local wildlife
Outside, we have a superb raised terrace leading down to a large garden sheltered by mature trees. It’s perfect for watching the birds while enjoying the fresh air and sunshine.
Relive old memories in our dementia café
We want to help our dementia residents to rediscover old memories and our café is designed to do just that.
There’s no typical day at Harts House, but we arrange plenty to do, both here at the home as well as out and about.
See and interact with exotic animals
We find pet therapy is an excellent way to relax residents and let them see the beauty of nature without travelling far.
Visit nearby locations of historical interest
The Queen Elizabeth Hunting lodge and Epping forest are close by and provide just two of the wide selection of local attractions residents can visit.
Share tales with younger generations
We get regular visits from local schools who interact with our residents.
“Staff promoted people's independence and encouraged them to do as much as possible for themselves. One member of staff said, "I always encourage the residents to do what they can by themselves. For example, if they can wash the front of their bodies, I will let them do it, I will do their back."
“The staff really do go that extra mile to make their residents feel valued and we can never thank them enough for their professionalism and amazing work. The home is a beautiful historic building and my aunt could almost imagine herself at a country house hotel! She thought the food was excellent, she enjoyed her trips to the onsite hairdresser, her afternoons of entertainment in the lounge and the quiet times in her beautiful room.”
Niece of resident, 11 February 2020, carehome.co.uk
“A home where residents are treated with respect and dignity by all who come into contact with them. This is a warm and friendly attitude extended to family members and requests or issues raised are dealt with professionally.”
Sister-in-law of resident, 6 August 2019, carehome.co.uk
“My sister has been at Harts House Care Home for 18 months following a fall at home. Since arriving at Harts House, she has been cared for and made comfortable. There are numerous events/activities for the residents which are optional for them to participate in.”
Sister of resident, May 2019, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Terms and conditions:
- This offer entitles the individual to £1,500 off a stay that lasts 21 days and an additional £1,500 if the individual stays longer in a permanent capacity. (making the total of up to £3,000 off your stay)
- This offer is available only at Harts House Care Home and only in respect of designated rooms at the care home. The offer applies to stays lasting between 21 and 43 days or longer.
- This offer is available to individuals who quote the promotional code ‘Summer Saver’, book their stay before 31st August 2021 and start their stay before 31st August 2021. Only new or previous residents are eligible to take part in this offer. Residents who are already living at the care home on 1st June are not eligible.
- This offer can only be applied once per stay. After 43 days, no further discounts can be applied in relation to this offer.
- Prices for individuals will vary according to their care needs. Bupa reserves the right to change the individual’s fee as appropriate. Individuals receiving authority contributions are excluded from the promotion, except for those in receipt of NHS Funded Nursing Care. Fees are quoted without NHS Funded Nursing Care applied.
- Bookings are subject to availability and dependent upon care needs assessment. Bupa reserves the right to hold, void, cancel, suspend or amend the promotion where it becomes necessary to do so.
- This offer is non-exchangeable, non-transferable and no cash alternative is offered. This offer may not be used in conjunction with any other offers.
- Bupa Care Homes’ Terms and Conditions of Residence apply. These promotional terms and conditions shall be governed by English law, and the parties submit to the jurisdiction of the English courts.
