Local care homes for everyone, no matter how unique their needs are.
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Harts Grove, Woodford Green, London IG8 0BF Nursing and residential dementia care in a tranquil spot
At Harts House, we provide specialist care for those living with dementia as well as Parkinson’s. Our highly-trained dementia champions and Parkinson’s nurses ensure your care needs are met.
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Art and pet therapy |
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Our own memory café |
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Close to Epping forest |
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Visits from local schools |
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Exercise and singing with Mobility London |
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Monthly themed events |
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Who is this home suitable for?
Residential care residential-care
Nursing care nursing-care
Respite and short stays respite-and-short-stays
Day care day-care
Early stage dementia early-stage-dementia
Advanced dementia advanced-dementia
Recovery post-op or after illness recovery-post-op-or-after-illness
Parkinson’s parkinson
Huntington’s huntington
Physical or learning disabilities physical-or-learning-disabilities
Palliative care palliative-care
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
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For an extra cost…
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If you would like to find out more about Harts House Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
An opulent Georgian residence with a homely feel
We have retained much of the period elegance of our home’s former heritage with floating staircases, high ceilings and sash windows that help to give the home an airy and spacious feel.
Great places to socialise, enjoy an activity or have quiet time
Residents have a wide range of spaces to make use of including multiple lounges, where they can sit and enjoy drinks with friends and relatives or relax out on the terrace in warm weather.
Make time for those special occasions in our private rooms
We have a dining area where families can host private events, simply ask our staff to book it.
Walk around our lawn gardens and appreciate the local wildlife
Outside, we have a superb raised terrace leading down to a large garden sheltered by mature trees. It’s perfect for watching the birds while enjoying the fresh air and sunshine.
Relive old memories in our dementia café
We want to help our dementia residents to rediscover old memories and our café is designed to do just that.
There’s no typical day at Harts House, but we arrange plenty to do, both here at the home as well as out and about.
See and interact with exotic animals
We find pet therapy is an excellent way to relax residents and let them see the beauty of nature without travelling far.
Visit nearby locations of historical interest
The Queen Elizabeth Hunting lodge and Epping forest are close by and provide just two of the wide selection of local attractions residents can visit.
Share tales with younger generations
We get regular visits from local schools who interact with our residents.
“Staff promoted people's independence and encouraged them to do as much as possible for themselves. One member of staff said, "I always encourage the residents to do what they can by themselves. For example, if they can wash the front of their bodies, I will let them do it, I will do their back."
“The staff really do go that extra mile to make their residents feel valued and we can never thank them enough for their professionalism and amazing work. The home is a beautiful historic building and my aunt could almost imagine herself at a country house hotel! She thought the food was excellent, she enjoyed her trips to the onsite hairdresser, her afternoons of entertainment in the lounge and the quiet times in her beautiful room.”
Niece of resident, 11 February 2020, carehome.co.uk
“A home where residents are treated with respect and dignity by all who come into contact with them. This is a warm and friendly attitude extended to family members and requests or issues raised are dealt with professionally.”
Sister-in-law of resident, 6 August 2019, carehome.co.uk
“My sister has been at Harts House Care Home for 18 months following a fall at home. Since arriving at Harts House, she has been cared for and made comfortable. There are numerous events/activities for the residents which are optional for them to participate in.”
Sister of resident, May 2019, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
†Terms and conditions
The ‘from price’ quoted for
The price quoted is on the basis that the resident will self-fund and does not include an NHS Funded Nursing Care (FNC) contribution which will, if applicable, be added to the price.
The ‘from price’ quoted is correct at time of publication 13-08-2020 and is subject to change at Bupa’s sole discretion.
Bupa Care Homes’ Terms and Conditions of Residence apply to all residents.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Arranging care can be stressful, we’re here to help
If you’re struggling to find the information you need or you’re unsure on what the next steps are, we can help. Based in Leeds, our small team provides free advice and support, six days a week.
Danny
Customer Care Team Manager
Kerrie
Customer Care Team
Emily
Customer Care Team
Ashley
Customer Care Team
Jacqui
Customer Care Team
Keith
Customer Care Team
Call the Customer Care Team for free advice and support, 6 days a week.
0345 600 4622^
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
