Harts Grove, Woodford Green, London IG8 0BF Nursing, residential and dementia care in a tranquil location
At Harts House, we provide both residential and nursing care for those looking for permanent accommodation or simply for respite and recovery. We offer a safe and comfortable space for those living with dementia.
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Art and pet therapy |
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Our own memory café |
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Close to Epping forest |
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Visits from local schools |
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Exercise and singing with Mobility London |
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Monthly themed events |
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Who is this home suitable for?
What’s included for the price?
All residents appreciate the key things like delicious meals and laundry services. A few options are at an extra cost.
Included:
- GP visits
- Nutritionist advice
- Specialist Parkinson’s nurses
- Pet therapy
- Art therapy
- Religious Services
Optional extras:
- Chiropody
- Dental appointments
- Eye care from an optician
- Hairdresser
If you would like to find out more about Harts House Care Home, speak to a member of our Customer Care Team, who are on hand to answer any questions you may have.
Call us on 0345 600 4622 ^
Ashley, Leeds Customer Care Team, who are we?
Take a video tour of our care home
Discover everything you need to know about our home with our latest video tour. It’ll give you an overview of our home, from the care we provide to the facilities on offer, with photography of the bedrooms and living areas too.
An opulent Georgian residence with a homely feel
We have retained much of the period elegance of our home’s former heritage with floating staircases, high ceilings and sash windows that help to give the home an airy and spacious feel.
How we’re keeping our residents safe from coronavirus (COVID-19)
As ever, the care and safety of our residents and our people continues to be our highest priority during these unprecedented times. That’s why we’re doing everything we can to look after our residents and their loved ones.
We’re following strict infection control measures in all our homes
Be assured we’re taking extra measures to prevent the spread of infection in each of our homes, including frequent deep cleaning and rolling out testing for our staff and residents.
We have all the necessary Personal Protective Equipment (PPE)
All our homes have been supplied with the necessary supplies of PPE, and our in-house procurement team is ready to source further supplies if needed.
We’re keeping residents and their loved ones connected
We’re doing everything we can to keep our residents connected to their loved ones and the wider community, from video calls to letters and our new Bupa Buddy service.
For the latest updates, support and guidance on coronavirus (COVID-19) please visit our information hub.
Great places to socialise, enjoy an activity or have quiet time
Residents have a wide range of spaces to make use of including multiple lounges, where they can sit and enjoy drinks with friends and relatives or relax out on the terrace in warm weather.
Make time for those special occasions in our private rooms
We have a dining area where families can host private events, simply ask our staff to book it.
Walk around our lawn gardens and appreciate the local wildlife
Outside, we have a superb raised terrace leading down to a large garden sheltered by mature trees. It’s perfect for watching the birds while enjoying the fresh air and sunshine.
Relive old memories in our dementia café
We want to help our dementia residents to rediscover old memories and our café is designed to do just that.
There’s no typical day at Harts House, but we arrange plenty to do, both here at the home as well as out and about.
Maintain a healthy level of fitness
All our residents are encouraged to participate in gentle exercise to music. This can even be done from the comfort of your armchair.
Space for family celebrations
Our home is happy to make space available to families for hosting private events such as birthday parties. We’ll just need to know in advance. Plus, for an additional fee, we can arrange some catering.
Huge variety of entertainment
With a cinema club, sing-a-longs, quizzes and bingo, visiting singers and musicians, there is something for everyone.
“Staff promoted people's independence and encouraged them to do as much as possible for themselves. One member of staff said, "I always encourage the residents to do what they can by themselves. For example, if they can wash the front of their bodies, I will let them do it, I will do their back."
“Over the six months that my mother-in-law spent at Harts I couldn't be more grateful to each and every staff member. Thank you so much to the team you really put our queen first and kept her safe, as a family we will be forever grateful.”
Daughter-in-Law, 3 June 2021, carehome.co.uk
“I would like to send a message of heartfelt thanks to everyone at Harts House Care Home. From reception staff, managers, nurses and health care assistants, all were so caring and helpful. The home is beautiful, so clean and set in beautiful surroundings. The welcome the staff gave us meant that we were able to enable our lovely friend to die in peace surrounded by love. We cannot thank you enough.”
Friend of resident, 11 May 2021, carehome.co.uk
"Our mother has been a resident at Harts House for several years now. It took her a while to settle in and get used to the idea of living in residential accommodation; I am not sure she ever took advantage of all the social activities that were on offer, but she has been well looked after. She now has dementia and is cared for on the mezzanine unit. It was reassuring to know that her increasing physical needs could be met without her having to move elsewhere. The patience of the staff on the unit is truly amazing and they demonstrate kindness and compassion when interacting with the residents.”
Daughter of resident, 21 October 2020, carehome.co.uk
Help when you need it
Choosing a care home can be stressful, especially if you've never done it before. Where do you start? Well, right here. Our helpful, understanding care advisers offer free advice on anything from funding to finding just the right home.
Call a customer care adviser on 0345 600 4622^
Ask us to assess your situation and talk to you about paying for care, and how funding works.
Find care homes that might be right for you, and book one or more visits.
^ Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sundays and bank holidays. Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. We may record or monitor our calls.
Terms and conditions:
- This offer entitles the individual to £1,500 off a stay that lasts 21 days and an additional £1,500 if the individual stays longer in a permanent capacity. (making the total of up to £3,000 off your stay)
- This offer is available only at Harts House Care Home and only in respect of designated rooms at the care home. The first offer of £1,500 applies to stays lasting 21 days. The additional £1,500 will be issued via credit note after a stay of at least 43 days.
- This offer is available to individuals who quote the promotional code ‘Seasonal Saver’, book their stay before 30th November 2021 and start their stay before 30th November 2021. Only new or previous residents are eligible to take part in this offer. Residents who are already living at the care home on 15th September are not eligible.
- This offer can only be applied once per stay. After 43 days, no further discounts can be applied in relation to this offer.
- Prices for individuals will vary according to their care needs. Bupa reserves the right to change the individual’s fee as appropriate. Individuals receiving authority contributions are excluded from the promotion, except for those in receipt of NHS Funded Nursing Care. Fees are quoted without NHS Funded Nursing Care applied.
- Bookings are subject to availability and dependent upon care needs assessment. Bupa reserves the right to hold, void, cancel, suspend or amend the promotion where it becomes necessary to do so.
- This offer is non-exchangeable, non-transferable and no cash alternative is offered. This offer may not be used in conjunction with any other offers.
- Bupa Care Homes’ Terms and Conditions of Residence apply. These promotional terms and conditions shall be governed by English law, and the parties submit to the jurisdiction of the English courts.
