Michelle is a Qualified Nurse, part of the steering group to introduce the gender dysphoria benefit. She has worked at Bupa for 21 years.
Michelle has had various roles within Bupa, nurse case manager and corporate lead clinician. In this role, she was part of the steering group to launch the Gender Dysphoria benefit.
In her current role as a clinical team manager, Michelle oversees 3 clinical teams, one of the clinical teams assess requests for gender dysphoria treatment.