Questions to ask an oncology nurse
Our research shows more people affected by cancer are looking for help. You can too.
What can I ask an oncology nurse?
Whatever’s on your mind. From one appointment to another, you’ll likely have a range of questions.
More people are asking about cancer support and treatment. For example, we’ve seen online searches go up in the last few years:
‘2nd chemo treatment side effects’
32 times more searches.
‘Cancer pain relief at home’
14 times more searches.
‘Cancer support groups near me’
8 times more searches.
‘Cancer and mental health’
Twice as many searches.
Based on internal Google Keyword Planner search analysis. Search period March 2021 to April 2023.
Talking about cancer : why it’s important
Conversations about cancer aren’t always easy, but they are always helpful.
Why talk about cancer?
- Googling cancer symptoms or side effects brings back lots of information, but it may not be relevant to your cancer
- It can help you come to terms with a diagnosis or lower your worries
- Sharing what you’re going through may help you feel more in control
- Gives people the opportunity to provide support and signpost you to relevant sources
Who should I talk to?
No matter how close you are to friends and family, conversations about cancer can be uncomfortable. You might be worried about how others may react, or feel pressured to act or feel a certain way.
Sometimes, it’s easier to talk to someone you don’t know – this might be a charity, a counsellor or a specialist oncology nurse.
Whether you want to confide how you’re feeling, or ask questions about side effects or treatment options, it’s important to open up to someone you feel comfortable with.
Five things an oncology nurse wants you to know
Louise Spence, Clinical Case Manager, shares her advice based on questions Bupa’s Oncology Support Team are asked – and why asking them can help.
1. You can ask us about anything
Whatever your question, we won’t judge. Cancer can affect different parts of life, from your bowels to your sex drive.
Whilst talking about these topics might feel embarrassing, please remember you can ask us anything.
We’ll help you however we can. And if we can’t answer your question straight away, we’ll signpost you to others who can help.
2. We’ve always got time for you
Some people worry that their questions may waste their consultant’s time.
However, when you’re affected by cancer, it’s important to ask for help when you need it.
After you’ve seen your consultant, you might think of new questions. This may leave you unsure of where to turn - that’s where we come in. We’re here to listen.
3. You can talk about appearance
It’s completely okay to ask questions about how treatment can affect your appearance and self esteem.
Weight, hair, skin, and nail changes are all common. Talk to us about any changes.
We may even be able to offer suggestions on how to manage them, and help you regain your confidence.
4. Don’t forget to talk about your emotions
When you’re focused on treatment, caring for your mental health may not be your priority. But, it’s important to not forget about it.
Cancer can affect a range of emotions – and it’s completely normal. Whether you’re feeling anxious, angry, guilty or down, talking about how you feel can help you come to terms with things sooner.
Our health insurance members can access phone counselling to help work through how they’re feeling too.
5. There’s no such thing as a silly question
During appointments it can feel like there’s lots of information to take in. Trying to remember everything isn’t easy, and nobody is expecting you to.
If there’s anything you need help understanding and you’re not sure where to turn – we can help.
No question is too small. If we don’t know the answer, we can direct you to someone who can help.
More about Bupa’s Oncology Support Team
As part of our cover, Bupa health insurance members can call our healthcare advisers to be referred to one of Bupa’s oncology nurses.
When can I speak to an oncology nurse?
They’ll be in touch by phone or email, giving you as much or as little contact as you’d like during diagnosis and treatment. They’re available five days a week, excluding bank holidays and weekends.
How can the Bupa’s Oncology Support Team help me?
The team can offer independent clinical advice on anything to do with your cancer, including treatment side effects, symptoms and more.
