If you’re feeling unwell and you think you need urgent assistance, we’ve got you covered. We aim to accommodate urgent appointments on the same day that you contact us subject to availability.
Not only that, but we can also provide sickness certificates and fit notes † for the problem/illness you’re attending your appointment about if it is decided you’re unable to work or if advice needs to be given to your employer regarding your fitness to work. We can also provide fit notes for work. We’ll just need to diagnosis your symptoms and advise how long we think you should be off work, or confirm if you’re well enough to return.
We’re unable to issue certificates retrospectively for an illness that was not assessed by one of our doctors unless you have a recent letter from your specialist or discharge information from a recent hospital admission. Sick certificates/fit notes will usually only be issued for a short periods of time. We are unable except in exceptional circumstances to issue long-term certificates for chronic ongoing medical problems. These will need to be obtained from your NHS GP.
Bupa doesn’t issue certificates or letters for individuals regarding their fitness to undertake sporting events or activities.
† Only if you have consulted us for this illness, as the certificate cannot be provided to certify a retrospective illness that was not assessed by a Bupa doctor unless you have a consultant letter or evidence of a hospital admission.’
^Lines are open 8am to 6pm Monday to Friday, we are closed on weekends.