Navigation


Get tested for Coronavirus (COVID-19)
If you’re worried you might have COVID-19 or you want to know if you've had it already, we’re here to help. You can book an appointment for an antibody test or order a COVID-19 at home PCR test online today.
Need treatment? Tell Bupa first
If you’ve got Bupa health insurance, check with Bupa before you visit a GP and we can help you get treatment
We’re committed to helping people improve their mental health
Our mental health hub has lots of information about mental health and wellbeing.
Anyone can use it, even if you don't have health insurance with us.

Terms and conditions

  1. In these terms and conditions, references to “Bupa” are to Bupa Insurance Limited, which may act through its agent Bupa Insurance Services Limited.
  2. Eligible clients will receive the 2 years fixed price option at no additional cost (the “Offer”) when purchasing a new Bupa Select Company PMI Policy (the “Select Policy”) subject to these terms and conditions. The Offer cannot be used against any other Bupa product or service.
  3. The Offer is available to UK based small or medium sized corporate entities (including, for example, companies, partnerships and associations) covering between 2 and 249 employees (“SMEs”) who purchase a new Select Policy directly from Bupa for their employees.
  4. The Offer is available to new SME clients and is not available for the following:
        a. SME clients who are switching from an alternative company health insurance provider; or
        b. SME clients who purchase their Select Policy through an intermediary; or
        c. existing Bupa clients who hold a policy for any Bupa product or service for the benefit of their employees.
  5. Bupa’s standard Terms of Business and Bupa Select Policy Terms & Conditions will apply.
  6. The fixed price option guarantees the price of the Select Policy for 2 years. However, this is not protected from any increases in Insurance Premium Tax (“IPT”) at the first renewal. Changes to the Select Policy made during the 2-year fixed period may also affect the price at the first renewal, although the rate per member will remain fixed. Examples of changes to the Select Policy include (but are not limited to): adding or removing members from the Select Policy, complimentary babies becoming paid-for child dependants at the first renewal, and child-dependants reaching the age of 24 during the first fixed year who would then be required to pay the adult rate in the second fixed year.
  7. Please note, you may not be able to amend the benefit options of the Select Policy at your first renewal when choosing the fixed price option.
  8. When calculating renewal prices for a Select Policy after the 2-year fixed period, Bupa considers additional factors such as (but not limited to) claims history, age of members, the rising cost of healthcare and IPT, which will be factored into each year’s renewal subscription.
  9. Bupa reserves the right to decline to offer a Select Policy in its absolute discretion, and Bupa’s decision regarding any aspect of this promotion is final.
  10. Bupa reserves the right to cancel, suspend, amend or withdraw the Offer at any point without prior notice.
  11. The Offer is non-exchangeable, non-transferable, has no cash value/alternative but can be used in conjunction with other promotions or offers.
  12. Bupa will use any personal information in accordance with its privacy notice which can be found at bupa.co.uk/privacy
  13. To the fullest extent permitted by law, Bupa and its group companies shall not be liable to the SME client or any of its employees for any claims, damages or any other losses whatsoever under or in connection with the operation of the Offer.
  14. These terms & conditions shall be governed by English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health). We can then refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.

Babylon Healthcare Services Limited is a limited company registered in England and Wales No 9229684. Registered office: 60 Sloane Avenue, London SW3 3DD.

Bupa Anytime HealthLine and Digital GP are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Bupa health insurance, dental insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851.

Bupa Health Assessments and Occupational Health services are provided by Bupa Occupational Health Limited. Registered in England and Wales No.631336. Registered office: 1 Angel Court, London, EC2R 7HJ.

We'd like to advise patients that many images and videos used throughout our website were taken and produced before the COVID-19 outbreak. Therefore social distancing rules and extra levels of PPE are not displayed.

ajax-loader