How we protect your family
More than just-in-case insurance, we’re always there for you. No matter what. No matter when.
Our Bupa Blua Health digital GP service lets anyone in the family talk to a doctor by video or phone call - day or night, including weekends and bank holidays.‡
You can have your appointment wherever you are, too - home, work, or the bottom of the garden. No need to take time off, sort childcare, or get to the local surgery.
Our nurses are waiting to answer your questions and give reassuring health advice any time of the day or night. Just call us.
Our unlimited, around-the-clock health support takes the worry out of any situation. Whether your child’s sick at 2am, you’re in pain, or your own health is keeping you up at night.Anytime HealthLine
Mental health support
If a family member’s not feeling like themselves, or you’re not either, we’re only a call away. Aways here to listen. Always here if you can’t find the right words.
Our Family Mental HealthLine connects you with an expert advisor who can give you clear advice, guidance and support. Listening to your experience and helping your family with what to do next.Mental health support
Stay by their side in hospital
When your child is at their most vulnerable, you need to be there. We look after you, so you always can be.
Both our cover options provide accommodation for one parent, each night your child needs to stay in hospital. This applies to children up to and including 17 years. They must also be a member and be required to stay overnight in hospital as part of their treatment.‡‡
Breakthrough cancer treatment
Being diagnosed with cancer is one of the most difficult times of your life. That’s why we promise to look after you or your family member from diagnosis to treatment. We’ll do this for as long as you have Bupa health insurance with cancer cover included.‡‡‡
We'll also provide you and your family access to to some cancer drugs and treatments before they're available on the NHS. Helping you get the medicines you need, faster.‡‡‡‡Cancer cover
Children's health information
When a child's unwell, it’s important you get the right support as quickly as possible. We give you access to advice and treatment options for many common problems.
You can also find information that will help you improve your child’s health and wellbeing, for a fitter, happier family.Children's health information
Cover all your kids for the price of one
With our Family+ offer, you can cover all your children for the price of one.
When you add more than one child under 20 years old to your policy, you'll only pay for the eldest, no matter how many children you add.†
What’s more, families pay 10% less for joint cover compared to the price of separate policies for each family member.††
* Please be aware that information you send to this email address may not be secure unless you send us your email through Egress. Find more information and sign up for a free Egress account here. You will not be charged for sending secure emails to a Bupa email address using the Egress service.
† Add more than one child under 20 years old to your policy and you’ll only pay for the eldest child, no matter how many more children you add. Children aged 20 or over cannot receive free cover or count as an eldest child’ for this offer. Cover must include at least two children aged 19 or under. You’ll still receive our 10% family discount if you have free child cover. Children do not have to live at the same address as the main member. This offer may change or be unavailable when you renew.
†† Families pay 10% less for a joint policy compared to the price of separate policies for each family member. Cover must include at least one adult and one or more children. Children do not have to live at the same address as the main member. This offer applies to our Bupa By You Comprehensive and Treatment and Care health insurance policies. This offer may change or be unavailable when you renew.
These offers apply to our Comprehensive and Treatment and Care policies. We may remove or change these offers when you renew. See full Terms and Conditions (PDF,0.07MB).
‡ Customers who live on the Isle of Man do not have access to Bupa Blua Health, but can access GP247 provided by Health Hero.
‡‡ Included Eligible Treatment Accommodation for one parent, each night they need to stay in the Recognised Facility with their child. The child must be a member receiving In-patient Eligible Treatment and the amount will count towards any limits applicable to the child’s relevant Benefit. We do not pay if the child is aged 18 or over.
‡‡‡You must use a hospital or health centre from the Bupa network and a consultant that we recognise and charges within Bupa rates (a fee-assured consultant).
‡‡‡‡ Access to eligible breakthrough cancer drugs and treatments often before they are available on the NHS or approved by NICE as long as they are evidence-based. Applies to eligible cancer drugs and treatments covered by your policy. Bupa will not fund for genetic testing when used solely for the purpose of screening.
Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by Babylon Healthcare Services Limited, registered in England and Wales with number 09229684, registered office: 1 Knightsbridge Green, London SW1X 7QA.
Bupa Anytime HealthLine, Bupa Blua Health and Everyday Rewards are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.