Get specialist treatment or see a GP
Which category do your symptoms fall into?
Treatment help and support
I’d like to find a specialist
Find out how to book an appointment with a specialist through your health insurance.
I want to view my policy and benefits
Find out what you’re covered for and what extras you can access.
I’d like healthy lifestyle advice
You can find help and guidance for a healthy lifestyle on the Healthy Me blog.
I want to read about a condition or procedure
You can find information and advice on different procedures in our A to Z.
Specific questions about your cover, benefits, or getting treatment with Bupa? Call us on 0345 609 0111^
Discover Bupa From Home
Our health insurance gives you around the clock access to expert advice from the comfort of your own home.
So you can stay in control of your health, wherever you are.
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Life's changing, and so is our cover.
We're here to help support you with services you can access from the comfort of your own home.
So there's no need to go anywhere and no need to put your health and wellbeing on hold.
We're always innovating and adapting our services to support our customers.
Whatever you're worry, big or small, we're here to help.
Bupa From Home gives you access to a range of healthcare professionals who you can speak to whenever you need them, with a choice of services available.
Our Anytime HealthLine is available 24/7.
So you can chat to a nurse and get the advice you need day or night.
Whether it's rashes, bumps and lumps, worries about surgery or back pain, a medication inquiry, or you just need advice if your child is unwell at night.
More worrying symptoms like cancer often mean you want to speak to a medical expert even quicker.
For cancer, mental health, muscles, bones and joints, you could speak to a specialist, without the need for a GP referral through our Direct Access Service.
Our digital GP, in partnership with Babylon, offers convenient, personal and confidential video and voice appointments, allowing you to talk one to one with a GP 24/7 from the comfort of your own home.
If you've developed a niggle working from home, call us and get the help you need.
Or if you're waiting for treatment, you could even be giving case management support from a physio, with a personalized program to get you moving again.
Our consultants and therapists are available for phone or video consultations.
So if you need ongoing diagnosis and treatment with a specialist, you may not even need to leave the house.
We're also here to help your mental health from home.
Whether it's financial worries, feelings of isolation and loneliness or anxiety, we understand how helpful it can be to talk when times are tough.
That's why you can speak to a trained mental health advisor about whatever's on your mind.
And depending on your cover, you could be referred to a specialist.
We can also help you to help others too.
If a family member is struggling, we're here to talk.
We understand that waiting for treatment an really affect your quality of life.
So our clinical experts are on hand to provide you with the most appropriate advice and guidance.
We support you whilst you wait for your treatment to start including pain management, online resources, plus health and lifestyle coaching, helping you stay in the best health possible.
Bupa.co.uk has a wealth of useful articles, videos, podcasts and quizzes written by our health experts.
As well as tools to help keep you fit and well.
With our trusted information, support and advice online, we're helping you look after yourself and others from home.
We're here for you, so don't put your health and wellbeing on hold.
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Call us 24/7 with Anytime HealthLine
You can call a nurse or GP and get professional advice 24 hours a day, 7 days a week.
You can call the Anytime HealthLine about vomiting, abdominal pain, surgeries, rashes, bumps and much more.
We want to hear from you
We’re always looking for ways to improve our service, but we can’t do that without you. Let us know what you like about Bupa, and how we can improve.
^Lines are open 8am 8pm Monday to Friday, 8am-4pm Saturdays. We may record our monitor our calls.
Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ. Bupa Anytime HealthLine is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ
