Health insurance product help
What can we help you with?
Find treatment and get the help that you need.
What category do your symptoms fall into?
If you’ve got Bupa health insurance and need help or treatment, check with Bupa before you visit a GP and we can help you get the care you need.
Speak to a nurse 24/7
with Anytime HealthLine
You can call a nurse or GP and get professional advice 24 hours a day, 7 days a week.
Here are just some of the things you can speak to a nurse about:
- Rashes, lumps and bumps
- Surgery and back pain
- Vomiting, diarrhoea and abdominal pain
- Fever, flu, cough and headache
- Medication enquiries
- Advice about unwell children
Online account help and support
We’ve moved our online accounts from My Bupa to our new portal, Bupa Touch. If you had a My Bupa account or an older Bupa account, you’ll need to create a new account to sign in.
With Bupa Touch, you can make claims, manage your account and more.
To speak to a sales advisor please call
0808 256 9436
Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm. We may record or monitor our calls.
Already a member? Speak to one of our advisors today
0345 609 0111
Lines are open 8am to 8pm Monday to Friday and Saturday 9am to 1pm. We may record or monitor our calls
Business contact line
0345 604 0623
We may record or monitor our calls.
You can find independent information about the quality and cost of private treatment available from doctors and hospitals from the Private Healthcare Information Network: www.phin.org.uk
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.
Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ. Anytime HealthLine is not regulated by the Financial Conduct Authority.
