What can we help you with?

Find treatment and get the help that you need.

What category do your symptoms fall into?

If you’ve got Bupa health insurance and need help or treatment, check with Bupa before you visit a GP and we can help you get the care you need.

If your symptoms are not listed, you can visit our care hub to find out how to claim.


Get treatment

Speak to a nurse 24/7
with Anytime HealthLine

You can call a nurse or GP and get professional advice 24 hours a day, 7 days a week.

Here are just some of the things you can speak to a nurse about:

  • Rashes, lumps and bumps
  • Surgery and back pain
  • Vomiting, diarrhoea and abdominal pain
  • Fever, flu, cough and headache
  • Medication enquiries
  • Advice about unwell children

Anytime HealthLine

Online account help and support

We’ve moved our online accounts from My Bupa to our new portal, Bupa Touch. If you had a My Bupa account or an older Bupa account, you’ll need to create a new account to sign in.

With Bupa Touch, you can make claims, manage your account and more.

PHIN logo

You can find independent information about the quality and cost of private treatment available from doctors and hospitals from the Private Healthcare Information Network: www.phin.org.uk

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.

Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ. Anytime HealthLine is not regulated by the Financial Conduct Authority.

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