Addiction is a real condition that can cause physical and mental illness and affect all areas of your life.
Where can I find help for someone I know?
Addiction rarely gets better on its own. People need help and support to kick their habit. If your friend, colleague or family member is struggling with an addiction, there are ways we can help.
There’s lots of information and advice at How can Bupa help you.The mental health charity, Mind, also has a list of specialist organisations that help with addiction and dependency.
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†Most of our policies (with mental health benefits) cover one addiction treatment plan per membership lifetime. If additional treatment was needed, we could fund out-patient addiction treatment - subject to available benefit limit in the policy year. If you are unsure of your benefit limits, please refer to your policy documents or call us.
††Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health). We can then refer you to a consultant or therapist through the Direct Access service. Always call us first to check your eligibility.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.