Understanding health insurance jargon
Health insurance jargon buster
The language used to talk about health insurance can be confusing and difficult to understand. We’ve created a series of helpful videos to help you to make sense out of some of the terms that you’ll commonly read and hear.
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GP referral
Visiting your GP before seeing a consultant can feel like an inconvenience. But we do this because they have full access to your complete medical history, so they’ll know what’s best for you. Discover more about why we ask for GP referral with our useful video and learn more about when it’s possible to skip this step.
Understanding pre-existing conditions
Health insurance is designed to cover you for future risks, so any previous conditions you have will not be covered. Watch this video to find out more.
Underwriting
Underwriting is the process health insurers use to decide on what terms they’ll accept someone for cover, based on the information the customer provides. Our health insurance has two underwriting options, Full Medical Underwriting and Rolling Moratorium. Take a look at our video to see the options available to you and what they mean.
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^ We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
