Private doctor appointments: face to face or remote

Pay as you go Bupa GP services for anything you need

Our private GP services are here for whatever is worrying you. You don’t need health insurance to book and our GP appointment costs are always upfront.

We offer face-to-face or remote GP appointments. We recommend a 30- or 45-minute appointment for your first one, or if there is more than one thing you'd like to discuss. We also have 15-minute slots for repeat appointments or one minor concern.

If you need prompt advice, you can often see a GP on the same-day or the very next day.

If you have a medical emergency, please don't wait for a GP appointment with us even later in the day. Call 999 or go straight to A&E.

A medical emergency includes things like:

  • chest pain
  • severe or sudden breathing difficulties
  • suspected stroke or seizure
  • bleeding heavily

How do our private GP appointments work?

We also offer remote private GP appointments

You can also speak with a private GP over a telephone or video call from your smartphone, tablet or computer. We have slots available on the weekend too, subject to availability.

The doctor can refer you for further tests. These may cost extra, but we’ll always discuss your options with you. If required, the GP can issue a prescription, which you can get delivered for free via our pharmacy partner, or you can give your prescription code to a pharmacy that the GP will have emailed to you.

Why choose Bupa’s private GP services?

  • You don’t need to be a Bupa member to book a private GP appointment.
  • If it’s urgent, you can often see a GP on the same day or the very next day.
  • Our GP can write you a private prescription. If required, the GP can issue a digital prescription, the medication can then be delivered for free via our pharmacy partner, or you can give your prescription code to a pharmacy that the GP will have emailed to you.
  • The GP could also refer you on to another service. While they can't refer into NHS secondary care, they can contact your GP (with your permission) about their recommendations.
  • Our trusted service is completely confidential and secure.

Our private GP services

GP appointments for children

Specialised treatments

What people are saying about our services

“The GP was very understanding and patient and the appointment did not feel rushed. She went through all my symptoms, listened to my questions and concerns and was very thorough in her explanations of the various prescriptions available and their associated risks.”

August 2022

“Being able to speak to someone who was knowledgeable and being able to get an appointment when it was convenient for me - I felt listened to and that the Doctor cared."

July 2022

No, anyone can book a private GP appointment, you simply pay for it afterwards. However, if you do have Bupa health insurance, you may already be covered. Please check your policy.
If you're wondering, “How can I see a private doctor near me", you have 2 options:
  • Book a face-to-face appointment to see a private doctor
  • Or, if it's more convenient for you, then you can speak to a GP by telephone or online video call. You'll receive an email confirming your appointment time, and then the GP will call you at the date and time you booked.

You can book by phone or book online. To book by phone, please call us on 0343 253 8530^ . Lines are open 8am to 6pm, Monday to Friday, and we're closed on weekends. We may record or monitor our calls.

Telephone and video consultations
£59 for 15 minutes
£99 for 30 minutes
£140 for 45 minutes

In-person appointments at a health centre
£79 for 15 minutes
£140 for 30 minutes
£200 for 45 minutes
£250 for 60 minutes

If you need anything like a blood test, or further appointments, that will cost extra. We'll always discuss your options with you first.

You'll be asked to secure your booking using your card details. Then you can pay afterwards using Visa, MasterCard, Switch, Delta or Diners Club. We don't accept cash or cheques, or American Express.
We welcome everyone. If you have any particular needs, please let us know when you book so that special arrangements and/or an extended appointment can be made for you, if necessary. If you have restricted mobility, we may need to give you additional information about parking or access to the building. If you have other difficulties, for example with communication, we recommend bringing someone with you (such as a signer). We do not have specialist equipment such as hoists.
Please email us or call your health centre before your appointment and we will arrange for a translation service.

Telephone and video consultations
Yes. The call is by telephone or video so you won't place anyone at risk if you do have the coronavirus.

In-person appointments at a health centre
No. If you need information or advice, please visit NHS 111 online or call 111. If your symptoms become severe, please consider whether you need to call 999.

If you provide less than 24 hours' notice, you'll need to pay the full cost of the appointment. Before that, there's no cancellation charge.

Any prescription issued will be private. This means you will need to pay for your medication, medication costs vary by medicine and by the pharmacy who dispenses it, its not a flat fee like in the NHS.

If your GP provides you with a digital prescription you can arrange for free delivery via our pharmacy partner, or you can go to a participating pharmacy and give them your prescription code that the GP will email to you. If you are given a paper prescription you can take this into any pharmacy for them to dispense.

You are free to see any GP you like, either within the NHS or privately. We strongly advise that you remain registered with an NHS GP, just in case of any future medical emergency.

Please call the bookings team on 0330 057 6744 and they'll be able to help you. We can't take online bookings at present.

We are unable to offer vaccinations in our health centres.

We cannot deal with any medical emergencies in centre or remotely, please dial 999 or 111 for assistance.

We can offer blood tests to 16 and 17 year olds if the doctor feels these are necessary. The person having the blood tests will need to give their consent.

The GP could refer you on to another service privately (at an additional cost). They can't refer into NHS secondary care, but they can contact your NHS GP (with your permission) about their recommendations. Secondary care means services from specialists who you don't usually see at first contact. For example if you need an echocardiogram (a type of heart scan).

What's next?

^ We may record or monitor our calls.

Cost of medication is not included in the appointment fee and will need to be paid directly to the pharmacy you choose to use. These prices may vary.

Terms and conditions for self-pay GP services (PDF, 0.1MB)

Bupa private GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ

Bupa GP appointments are only available to persons aged 18 years and older. However we do offer GP appointments for children aged between 1 and 18 at selected centres.

Page last reviewed: 05/08/2023

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