Preparing for your visit
Thank you for choosing Bupa for your health assessment.
All our assessments require you to complete a questionnaire before the assessment. Your booking email will contain a link for you to fill in your questionnaire online. It is really important that you complete your online pre-assessment questionnaire ahead of your appointment. If you are unable to use the online pre-assessment questionnaire, you can complete a copy upon your arrival on the day. However please ensure you arrive 10-15 minutes early to accommodate this.
You can call us on 0370 218 8624 ^ if you have any questions.
What you need to do before your appointment
- Stick to a light meal. There’s no need to fast beforehand – but ideally try not to eat a heavy meal.
- Stay hydrated. Drink plenty of water on the day so that you’re well hydrated – but please avoid caffeine three hours before your appointment.
- Continue medication. Please carry on taking any medication you usually take.
- Plan for childcare. Make any necessary childcare arrangements as we do not have facilities for children under 18.
On the day
- Arrival. Please arrive 10 minutes before your appointment time so that we can check we have all your details including your GP’s address.
- Payment. If you’re paying for the assessment yourself, we take payment on the day – cash and card are accepted.
- What to wear. Please wear, or bring to change into, comfortable clothing you can easily stretch and move in as we may do a few gentle movements.
- Please note: You will also be asked to do a urine test.
What if you can’t make your appointment?
If you need to cancel or reschedule, please let us know at least five working days before your appointment.
If you don’t give us five working days notice, we’ll need to charge you a fee of £75 due to the preparations we have made.
If the cancellation is less than 24 hours before your health assessment, or you don’t turn up, we’ll have to charge you the full price of the assessment.
Download your relevant document and complete your details
Bupa Boost
It’s never been easier to be proactive about your health with our health and wellbeing app – Boost. With Boost you can set personal goals for different aspects of your life, such as fitness, relaxation, nutrition and mindfulness. It’s the fun and sociable way to help you stay healthy.
^We may record or monitor our calls
