Thank you for choosing Bupa for your health assessment.
All our assessments require you to complete a questionnaire before the assessment. Your booking email will contain a link for you to fill in your questionnaire online. It is really important that you complete your online pre-assessment questionnaire ahead of your appointment. If you are unable to use the online pre-assessment questionnaire, you can complete a copy upon your arrival on the day. However please ensure you arrive 10-15 minutes early to accommodate this.
You can call us on 0370 218 8624 ^ if you have any questions.
If you need to cancel or reschedule, please let us know at least five working days before your appointment.
If you don’t give us five working days notice, we’ll need to charge you a fee of £75 due to the preparations we have made.
If the cancellation is less than 24 hours before your health assessment, or you don’t turn up, we’ll have to charge you the full price of the assessment.
Please be aware that information you send to this email address may not be secure unless you send us your email through Egress Switch*.
* For more information and to sign up for a free Egress Switch account, go to https://switch.egress.com/ui/learn. You will not be charged for sending secure emails to a Bupa email address using the Switch service.
^We may record or monitor our calls
