Bupa health insurance for Santander customers
Call us on 0808 304 4169^ to get £150 cashback when you take out a new policy with us
£150 cashback for Santander customers
We understand that looking after the health and the wellbeing of your family is more important than ever. That’s why we’re working with Santander to give you £150 cashback when you buy a new Bupa By You health insurance policy.
The cashback gets paid to you after six months of you holding the policy. You must purchase your policy over the telephone using the dedicated telephone number 0808 304 4169^ to qualify.
To get a quote and qualify for the £150 cashback offer call us today
This offer is only valid when calling Santander customers’ exclusive number:
0808 304 4169^
Terms and conditions (PDF, 0.9MB) apply.
^Lines are open between 8am and 8pm Monday to Friday. We may record or monitor our calls.
Our health insurance benefits
From fast GP access to flexible cover options, we're there for you.
Talk to a doctor online within 24 hours
Leave waiting behind thanks to Bupa Blua Health‡‡‡. Our 24/7 digital GP service lets you speak to a doctor online, by phone or video. Call day, night, on weekends or on bank holidays. Our door is always open.
Nurses ready to help, every hour of the day
For the symptoms that niggle or keep you up at night, we can help. Call our Anytime HealthLine to talk to a qualified nurse about any health concerns. Open 24/7 for clear advice, we're always here to talk.
Direct care, for symptoms that won’t wait
If you have symptoms related to cancer, mental health or muscles, bones and joints our Direct Access† service is here for you. We'll check your symptoms over the phone and offer guidance on your next steps. We may be able to refer you to a specialist too.
Whatever the mental health condition, we’ll be there
If you develop a new mental health condition during your policy, we’re here. When it comes to your wellbeing, we cover more mental health conditions than any other leading UK insurer‡. We're proud to offer a number of support options, so you can get the right help, for you.
Cover for yourself and those around you
Pass on the benefits of private medical care with couple and family health insurance. Save 5% when you add a partner to your policy††, or save 10% when you add children‡‡. Health is reassurance for you, and your loved ones.
Our cancer promise
If you have cancer symptoms that start after your policy begins, call us directly. And if appropriate, we can refer you to a consultant right away. Our full cancer cover means there are no time limits and all of your eligible costs are covered.††† As long as you have cancer cover with your policy, we’ll be with you from diagnosis to treatment. This is our promise to you.
Health insurance, or private medical insurance, gives you access to private healthcare. It covers all, or some, treatment costs for:
- conditions covered by your policy
- conditions that start after your policy begins
You pay an annual or monthly subscription for your insurance. You'll then have quick access to medical treatment.
We'll cover you for acute conditions after your policy starts. This covers disease, injury or illness that will likely respond quickly to treatment. Pre-existing conditions may not be covered.
Where we treat you may depend on the type of treatment you need and where you live. You may be treated in a private hospital, health centre or private section of an NHS hospital. This will all depend on if your treatment is eligible, is fee assured and there's a hospital within your chosen network.
Some things aren’t covered as standard in our health insurance policies. For example, most policies don't cover emergency treatment, maternity care or pre-existing conditions.
When you take out a policy, we may need to know about any pre-existing conditions or symptoms you have. This depends on the type of underwriting you choose.
There are two types of underwriting, full medical underwriting and rolling moratorium underwriting. Full medical underwriting means you’ll let us know about any pre-existing conditions or symptoms you already have. You’ll then know what you will and won’t be covered for. Rolling moratorium underwriting means you won’t give us your medical history. Instead, you’ll complete a pre-treatment form each time you need to make a claim. This is so we can confirm if the condition is new or is pre-existing.
More information about exclusions can be found in the Bupa By You Policy Guide (PDF, 0.5MB), Consumer Moratorium Underwriting Addendum (PDF, 1MB).
We offer two different types of health insurance cover to give you more choice. You can choose from either:
- Comprehensive cover - includes both private diagnosis and treatment
- Treatment and Care cover - offers private treatment following a private self-paid or NHS diagnosis
To find out which cover is best for you, you can compare health insurance.
Why call us?
When you speak to us over the phone, we offer much more than just setting up a policy.
Your questions answered
Don’t know where to start? Our advisers are available to chat about our policies in real time. From choosing a hospital network to understanding excess. Give us a call and we’ll answer any questions you have.
Offers explained
Why pay more? If you’d like to take out a policy there might be discounts available to you. We offer family and partner discounts to name just a few. Speak to us about how we can help.
Time to think
Need some thinking time? That’s ok. There’s no obligation to commit to a policy over the phone, your quote will be valid for 14 days. We’re here whatever you decide.
Get a quote and enjoy £150 cashback
when you buy a Bupa policy
Call us
0808 304 4169^
To redeem your cashback, you must use this number.
We will not be able to process the offer on calls made to other Bupa contact numbers.
^Lines are open between 8am and 8pm Monday to Friday. We may record or monitor our calls.
Request a callback
Can’t speak to us right now? That’s okay, you can request a callback.
Please note our offices are open Monday to Friday 8am to 8pm. We will contact you during these times.
Chat with us
Start a conversation with us in our live chat.
We can answer your questions, arrange a time to talk over the phone and give you more information about what we offer.
Get a health insurance quote
Curious about the costs of health insurance? Get a quote to see what’s included in our policies before calling us to redeem your cashback offer.
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^Lines are open between 8am and 8pm Monday to Friday. We may record or monitor our calls.
‡‡‡Customers who live in the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, may not have access to Digital GP provided by Babylon, but can access GP24, provided by HealthHero. Some corporate schemes don't include access to Digital GP or GP24, so please check your scheme documents or give us a call.
† Any onward referrals for consultations, tests or treatment are subject to the benefits and exclusions of your cover. For example, if your cover excludes conditions you had before your cover started, we may ask for further information from your GP. Please check your guide and certificate for further details or contact us to check your eligibility.
‡ As of February 2023, this comparison to other products in the market is based on Bupa’s and Defaqto’s interpretation of the differences between Bupa By You health insurance and other health insurance products offering mental health cover. The comparison excludes any special offers or promotions which may temporarily alter the cover offered. Cover comparison information is for personal use and guidance only and does not constitute any contractual representation, warranty or obligation by either Bupa or Defaqto about the completeness, accuracy, reliability, suitability or availability of the comparison. Neither party accepts any liability for errors, omissions, direct or consequential loss in relation to this comparison. See PDF: How we compare: Individuals (PDF 1.0MB).
†† Couples save 5% with Bupa
Couples save 5% with Bupa: A couple pay 5% less for the first policy year compared to the combined single premium price. The partner covered must live at the same address as the main member. Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our couples rate at renewal.
‡‡ Families save 10% with Bupa
Families save 10% with Bupa: 10% saving applies to family cover which includes one adult or more and one or more children. The savings apply for the first policy year to family cover with children on their policy compared to the price of individual cover for each family member. All children covered must live at the same address as the main member. Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our family rate at renewal.
††† With Bupa full cancer cover, there are no limits on how long your treatment lasts or how much it costs, for as long as you have Bupa health cover. If you set a maximum benefit limit, either for each policy year or the full length of time that you’re with us, we’ll cover eligible costs until you reach your limit. You must use a hospital or health centre from the Bupa network and a consultant that we recognise and charges within Bupa rates (a fee-assured consultant).
Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by Babylon Healthcare Services Limited, registered in England and Wales with number 09229684, registered office: 1 Knightsbridge Green, London SW1X 7QA.
Bupa Anytime HealthLine and Bupa Blua Health are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. Everyday Rewards is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Rewards by Bupa is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. Rewards by Bupa is promoted by Bupa Investments Limited, 1 Angel Court, London EC2R 7HJ. Terms and conditions can be found at bupa.co.uk/rewards.
Bupa Investments Limited will use your information for the purposes of the administration of Rewards by Bupa. For details of how your information will be processed by Bupa, please visit: bupa.co.uk/privacy
Santander Insurance Services Limited introduces Bupa health insurance. Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Registered in England and Wales No. 382985. Registered office: 1 Angel Court, London EC2R 7HJ.
