Bupa health insurance for Santander customers
Call us on 0808 304 4169^ to get £150 cashback when you take out a new policy with us
£150 cashback for Santander customers
We understand that looking after the health and the wellbeing of your family is more important than ever. That’s why we’re working with Santander to give you £150 cashback when you buy a new Bupa By You health insurance policy.
The cashback gets paid to you after six months of you holding the policy. You must purchase your policy over the telephone using the dedicated telephone number 0808 304 4169^ to qualify.
Health insurance, or private medical insurance, gives you access to private healthcare. It covers all, or some, treatment costs for:
You pay an annual or monthly subscription for your insurance. You'll then have quick access to medical treatment.
We'll cover you for acute conditions after your policy starts. This covers disease, injury or illness that will likely respond quickly to treatment. Pre-existing conditions may not be covered.
Where we treat you may depend on the type of treatment you need and where you live. You may be treated in a private hospital, health centre or private section of an NHS hospital. This will all depend on if your treatment is eligible, is fee assured and there's a hospital within your chosen network.
Some things aren’t covered as standard in our health insurance policies. For example, most policies don't cover emergency treatment, maternity care or pre-existing conditions.
When you take out a policy, we may need to know about any pre-existing conditions or symptoms you have. This depends on the type of underwriting you choose.
There are two types of underwriting, full medical underwriting and rolling moratorium underwriting. Full medical underwriting means you’ll let us know about any pre-existing conditions or symptoms you already have. You’ll then know what you will and won’t be covered for. Rolling moratorium underwriting means you won’t give us your medical history. Instead, you’ll complete a pre-treatment form each time you need to make a claim. This is so we can confirm if the condition is new or is pre-existing.
More information about exclusions can be found in the Bupa By You Policy Guide (PDF, 0.5MB), Consumer Moratorium Underwriting Addendum (PDF, 1MB).
We offer two different types of health insurance cover to give you more choice. You can choose from either:
To find out which cover is best for you, you can compare health insurance.
Why call us?
When you speak to us over the phone, we offer much more than just setting up a policy.
Articles to support your wellbeing
^Lines are open between 8am and 8pm Monday to Friday. We may record or monitor our calls.
‡‡‡Customers who live in the Isle of Man, or have a Bupa Standard, Bupa Premium or Bupa Your Choice policy, may not have access to Digital GP provided by Babylon, but can access GP24, provided by HealthHero. Some corporate schemes don't include access to Digital GP or GP24, so please check your scheme documents or give us a call.
† Any onward referrals for consultations, tests or treatment are subject to the benefits and exclusions of your cover. For example, if your cover excludes conditions you had before your cover started, we may ask for further information from your GP. Please check your guide and certificate for further details or contact us to check your eligibility.
‡ As of February 2023, this comparison to other products in the market is based on Bupa’s and Defaqto’s interpretation of the differences between Bupa By You health insurance and other health insurance products offering mental health cover. The comparison excludes any special offers or promotions which may temporarily alter the cover offered. Cover comparison information is for personal use and guidance only and does not constitute any contractual representation, warranty or obligation by either Bupa or Defaqto about the completeness, accuracy, reliability, suitability or availability of the comparison. Neither party accepts any liability for errors, omissions, direct or consequential loss in relation to this comparison. See PDF: How we compare: Individuals (PDF 1.0MB).
†† Couples save 5% with Bupa
Couples save 5% with Bupa: A couple pay 5% less for the first policy year compared to the combined single premium price. The partner covered must live at the same address as the main member. Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our couples rate at renewal.
‡‡ Families save 10% with Bupa
Families save 10% with Bupa: 10% saving applies to family cover which includes one adult or more and one or more children. The savings apply for the first policy year to family cover with children on their policy compared to the price of individual cover for each family member. All children covered must live at the same address as the main member. Savings only apply to Bupa By You core insurance. We reserve the right to amend or withdraw our family rate at renewal.
††† With Bupa full cancer cover, there are no limits on how long your treatment lasts or how much it costs, for as long as you have Bupa health cover. If you set a maximum benefit limit, either for each policy year or the full length of time that you’re with us, we’ll cover eligible costs until you reach your limit. You must use a hospital or health centre from the Bupa network and a consultant that we recognise and charges within Bupa rates (a fee-assured consultant).
Bupa Blua Health is provided by Bupa Insurance Services Limited, registered in England and Wales with number 3829851. Digital GP services are powered by Babylon Healthcare Services Limited, registered in England and Wales with number 09229684, registered office: 1 Knightsbridge Green, London SW1X 7QA.
Bupa Anytime HealthLine and Bupa Blua Health are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. Everyday Rewards is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.
Bupa Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Rewards by Bupa is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority. Rewards by Bupa is promoted by Bupa Investments Limited, 1 Angel Court, London EC2R 7HJ. Terms and conditions can be found at bupa.co.uk/rewards.
Bupa Investments Limited will use your information for the purposes of the administration of Rewards by Bupa. For details of how your information will be processed by Bupa, please visit: bupa.co.uk/privacy
Santander Insurance Services Limited introduces Bupa health insurance. Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Registered in England and Wales No. 382985. Registered office: 1 Angel Court, London EC2R 7HJ.