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Are you part of a Bupa health scheme?
If so, and you’d like support around the menopause, you can call a menopause-trained nurse for trusted advice1. No matter how often you call, it won’t affect your policy or premiums. Named partners and dependants on your health scheme can also use this service.
Call 0345 608 9984 8am–8pm, 365 days a year.^

For many women, the menopause can be challenging and stressful. And it can be hard to find menopause support.

What does menopause feel like?

Perimenopause and menopause bring with them over 30 different physical and psychological symptoms. These can range from annoying little niggles to things that can drag you down, and they can last from a few months to several years.

Symptoms are often misdiagnosed, too: one in five women were unnecessarily referred to more than three specialists before being correctly diagnosed with the menopause.††††

Finding the right menopause support can help to ease any menopause symptoms you’re experiencing.

How much do you know about the menopause?

Women's menopause experiences can vary enormously, so it can be hard to tell what's going on. Our menopause quiz will test your knowledge of the signs of menopause and could offer you some answers.

Early and premature menopause support

The average age when women start the menopause is 51, but it can happen sooner. If your periods stop between the ages of 40 and 45, it’s called ‘early menopause’. However, below the age of 40 it’s called ‘premature menopause’ or premature ovarian insufficiency (POI).

Early menopause can make it difficult to get a correct diagnosis, and there’s a lack of understanding among some GPs.

What can cause early or premature menopause?

  • Genetic disorders
  • Chemotherapy or radiation for a range of cancers
  • Surgical removal of the ovaries
  • Auto-immune diseases
  • Infection
  • Myalgic encephalomyelitis (ME) or chronic fatigue syndrome (CFS)
  • Lifestyle factors like diet and smoking
  • The ovaries simply stop working sooner

Common questions about menopause

A Bupa doctor talks about how to tell if the menopause has begun and how it affects women, and suggests self-care and treatment options.

We want to be here for everyone, so you can:

  • Access expert advice and support in our Women’s Health Hub
  • Purchase our Bupa Health Clinics Menopause Plan. This offers two virtual appointments and a Personal Care Plan from a doctor who has received training in the menopause.

Your Bupa health insurance includes the following benefits:

  • Access to expert advice and support in our Women’s Health Hub
  • Mental health support for any symptoms related to the menopause.
  • You can reach our Bupa Anytime Healthline to speak to a menopause-trained nurse, 24/7.
  • You can make an appointment with your registered GP or a Bupa Digital GP to talk about your symptoms.
  • You can purchase our Bupa Health Clinics Menopause Plan. This offers two virtual appointments and a Personal Care Plan from a doctor who has received training in the menopause.

Bupa customers can call our Menopause HealthLine, at no extra cost, for advice and support with the menopause. No matter how often you call, it won’t affect your policy or premiums. And any partner and dependants who are named on your policy can also call if they’d like to know how to support you better. Our menopause-trained nurses can offer advice on subjects such as:

  • menopause symptom
  • information about what to expect with the menopause
  • health, diet and exercise during the menopause
  • mental wellbeing relating to the menopause, including stress and anxiety.
  • advice about treatment options

Our menopause-trained nurses can also guide you to our Women Health Hub, other health information resources, specialist support teams within Bupa (depending on your eligibility for policy benefits), self-help advice, or how to have an effective conversation with your GP.

Our Menopause HealthLine nurses aren’t able to prescribe medication, so they can’t provide hormone replacement therapy (HRT), for example. However, they can offer advice on treatment options, and help you prepare for a conversation with your GP.

You can get HRT through your NHS GP. Our health insurance doesn’t cover out-patient drugs other than those used as part of cancer treatment, so HRT isn’t covered by your policy. However, there’s lots of support we can offer you, including expert advice and support in our Women's Health Hub and the opportunity to purchase our Bupa Health Clinics Menopause Plan. We do cover any eligible mental health issues symptoms related to the menopause, and you can speak to a menopause-trained nurse through our Bupa Menopause HealthLine, or you can speak to a GP via Digital GP (provided by Babylon2).

Our health insurance is designed to cover treatment delivered under the care of a consultant, or care delivered by a therapist. Care delivered by a GP is not covered by the policy. However, there’s lots of support which Bupa can offer you, including expert advice and support in our Women's Health Hub and the opportunity to purchase our Bupa Health Clinics Menopause Plan. We’ll also provide support for any eligible menopause-related mental health symptoms, and you can speak to a menopause-trained nurse 24/7 through our Menopause HealthLine, or a GP through Bupa Digital GP.

Menopause support and information from Bupa’s experts

Here’s just a small selection from our Health Information and Healthy Me pages.

Menopause support: how can you help someone going through the menopause?

Quick links to more information in our Women's Health Hub

^ Lines are open from 8am to 8pm, 365 days a year. Call may be recorded and to maintain the quality of our service we may monitor some of our calls, always respecting the confidentiality of the call

NHS
https://www.nhs.uk/conditions/menopause/symptoms/

British Menopause Society
https://thebms.org.uk/2017/10/world-menopause-day-2

†† NHS
https://www.nhs.uk/conditions/menopause/symptoms/

‡‡ Women’s Health Concern
https://www.womens-health-concern.org/2017/10/new-survey-highlights-impact-menopause-every-aspect-womens-lives-uk/

††† Women’s Health Concern
https://www.womens-health-concern.org/2017/10/new-survey-highlights-impact-menopause-every-aspect-womens-lives-uk/

‡‡‡ Women’s Health Concern
https://www.womens-health-concern.org/2017/10/new-survey-highlights-impact-menopause-every-aspect-womens-lives-uk/

†††† News on Health
https://www.newsonhealth.co.uk/news/millions-of-nhs-money-wasted-with-delays-in-diagnosing-the-menopause

‡‡‡‡ Chartered Institute of Personnel and Development
https://www.cipd.co.uk/news-views/news-articles/manifesto-menopause-work

Bupa private GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7H

Bupa GP appointments are only available to persons aged 18 years and older.

1 Advice offered via the Bupa Menopause HealthLine is covered under your health scheme. However, please note that any treatments for menopause symptoms are not covered by Bupa.

2 Customers who live in the Isle of Man do not have access to Digital GP provided by Babylon, but can access GP24, provided by HealthHero

Bupa Menopause HealthLine is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ

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